Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

Sr. Business Analyst

The Challenge Ahead:

We are looking for a technically knowledgeable, quality-focused person with hands-on experience performing all aspects of business and enterprise level analysis who will manage process transformation for our Quality Verification function for EA Sports franchises.

What a Senior Business Analyst does at EA:

Contribute to all aspects of process improvement, system, or function delivery to the business
Collaborate with EA all partners including development teams, technology teams, marketing teams, QA teams, Legal, first parties, vendors
Organize and lead requirements gathering sessions to capture our processes, user workflows, user stories, data models and current state scenarios from a variety of internal partners
Decompose high-level business and user requirements into well-written, clear documentation and cohesive presentations
Manage expectations and risks throughout a project life cycle
Maintain projects after initial release; measure and support client service impact and measure performance metrics to help determine enhancement opportunities
Provide ad hoc analysis as requested by partners and agreed with Business Operations Leaders
Promote team collaboration (we love positive attitudes!)

Required Work Experience:

Result-oriented person with 4 or more years of experience performing all aspects of business and enterprise level analysis
Understand Agile software development methodology and data processing principles
Experience communicating complex ideas and solutions and open to ideas from others
Translate needs into solution requirements and establish those in a written format that allows quality verification teams to align behind the product vision
Comfortable working in an international context, within virtual teams and work with international partners
Networking and relationship building is your natural way of working
Have initiative in addressing different data related situations and inspire your colleagues on taking action together in solving them
Have experience completing projects and producing results
Comfortable working as part of an international team that spans across multiple time zones

Nice to have:

B.S. in Finance, Mathematics, Statistics, Economics, Computer Science, or Engineering Sciences
2 or more years of relevant hands on experience, preferably in gaming, entertainment, consulting or retail
Advanced SQL skills: including experience querying complex data sets and statistical knowledge
Good knowledge of Excel including macros, pivot tables, VLOOKUP’s, charts and graphs
Experience in data mining, statistical modeling, and data visualization

About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.