Tweet

We are seeking a Live Service Designer to become an essential part of our Live Ops team. In this role, you'll assist the Live Services Lead in executing LiveOps campaigns in a fast-paced environment. Your key responsibilities will include executing LiveOps strategies to boost player engagement, retention, and monetization.

What You’ll do:

  • You will report to Associate Game Design Director.

  • Responsible for the execution of all live ops campaigns including but not limited to series, season launches, promotions, etc

  • Collaborate with the Game Writer to develop compelling and thematic in-game content.

  • Regularly tune event difficulties, flow, and pacing according to target metrics.

  • Execute content strategies through new arrivals, prizes, event restrictions, fashion packs, feature packs, and fashion passes daily, weekly, and monthly according to target metrics.

  • Lead ideation of series, props, Covet Collection pieces, and hair accessories

  • Partner with the Art team on the assets design process

  • Understand and analyze the game economy to provide actionable insights to the game team for continuous improvements.

  • Ensure a high level of quality assurance due to the live environment.

  • Advocate on behalf of the live player base, understanding their composition and perspectives.

  • Responsible for keeping documents updated.

You'll be a great fit if you have:

  • Proven experience of 2+ years of experience in a live operation or similar roles within the mobile gaming industry.

  • Ability to handle multiple priorities in a deadline-driven environment

  • Proficiency in using development planning tools such as Jira and Confluence.

  • Effective communication skills and the ability to work collaboratively in a team environment.

  • Ability to interpret data and make data-driven decisions.

  • Passion for mobile games and a deep understanding of player behavior.

  • Intermediate to advanced proficiency in Office and Google suites.

  • Excellent project management and organizational skills.

  • Comfortable working directly with partners to plan project deliveries.

  • Strong sense of urgency and meticulous attention to detail.

  • Well-versed in current global pop cultures, lifestyle, and fashion trends.

  • Possess a deep understanding and appreciation of various cultures, along with an awareness of cultural sensitivities.

  • Having a background in fashion is a plus.

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.