EA Create, Vancouver, Canada

EA Create is a collective of content production teams partnering with EA Studios game teams to bring outstanding visuals, audio and technology to life. Our teams comprise of artists, engineers, technicians, designers and development directors. Worldwide, we combine our teams to form a global group of extraordinary individuals fueled by imagination and a unified passion for creating amazing visuals, sound and experiences. We are a diverse team, unified through collaboration, culture and craft.

The Tools & Technology enables creativity by building and supporting tools and pipelines that move content from third-party digital content creation (DCC) packages into the game engine.

The Challenge Ahead:

As a DevOps Engineer, you will initially focus on partnering with our development teams to evolve and stabilize our a GitLab CI/CD pipeline. You will work with large-scale systems and handle multiple tasks simultaneously and prioritize. You will support a product that can exponentially improve our efficiency by supplying high-quality, curated, and shareable content to teams across EA; content that is designed for maximum utility and longevity. Your role will be important to ensure stability and limited downtime for our tools and will involve some on-call support responsibilities. You will report to the EA Create Tools and Technology Development Manager. You can address problems have a strong attention to detail, focused on uptime and predictability. You are passionate about building automation to reduce manual tasks.

Responsibilities:

Support the team to make sure that our tools are tested, discoverable, owned, automated, accessible, and responsible.
Work with Global IT team to confirm the infrastructure needs are met.
Support service at scale.
Provide and maintain new services (e.g. AWS AI, ElasticSearch).
Ensure downtime is limited with system stability, and managed released windows.
Allow expansion across the globe.
Deploy and maintain important applications in a cloud-native, micro-services architecture.
Manage deployments of our tools on AWS cloud.
Handle data integrity and replication.
Develop tools for monitoring, reporting, debugging, and automated deployment.
Be hands-on in the development cycle to deploy cloud native solutions with our engineers.
Evaluate and adopt technologies to improve team efficiency and platform capabilities.
Directly support engineering environments, through all stages of development.
Design, test, and support server infrastructure to assists our development teams.
Be ready to be the first line of support; monitor support channels, troubleshoot and correct issues.
Ensure that services fit our needs, are fault tolerant, and stable.
Make sure that new releases do not interrupt the users

Qualifications:

Technical skills

Minimum 3 years of experience in software development and operations.
Proficiency in one or more scripting languages.
Experience administering and deploying development CI/CD tools such as GitLab or Jenkins.
Docker containerization and Kubernetes knowledge with specific emphasis on EKS.
Experience with diverse teams and partners across complex organizations such as IT, Security to achieve results.
Awareness of industry standards and keep up with new technology trends.
Experience building documentation for services.

Soft skills

Able to discover partner requirements and turn them into relevant technologies
Good at providing clear messages and keeping partners informed, ask probing questions to come up with smart trade-offs and navigate in intricate interactions.
Fast and efficient to take on complex situations, bringing clarity
Good at focusing on urgent tasks among many requests and draw on support for help if the path is not clear.
Experience working in a diverse and environment that values collaboration
Quick to learn and apply new concepts, principles, and solutions

Bonus skills

Familiarity with best practices in software security.
Background in computer science.
Experience developing configuration standards.

About EA

At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.