This job listing expired on Jun 7, 2021
PERMANENT – FULL TIME
REPORTS TO: IT MANAGER – GROUP SERVICES
SUMMARY
Administer and oversee global client-side configuration and technologies.
RESPONSIBILITIES
- Manage tickets and tasks assigned by the Senior System Administrator Team Lead
- Liaise with Service desk teams and provide tools to assist with OS deployment, software distribution, patching, device control
- Administer and oversee mobile device management services
- Provide customer service for other internal IT teams. Assist teams with achieving their objectives through the use of Asset Management and Monitoring tools
- Administer and oversee development of corporate standards for client-side software and hardware
- Administer and oversee maintenance, monitoring, and documentation of endpoint management services
- Prepare, package and deploy corporate applications via centralised systems management service, as well as the management of the global software repository
- Assist with the conception, design, and implementation of leading-edge client-side security, tools, management technologies, and processes
SECONDARY DUTIES
- Create and maintain documentation.
- Liaise with vendor and contractors on Asset Management & Monitoring projects.
ESSENTIAL KNOWLEDGE & EXPERIENCE
- 2+ years of experience with Microsoft Endpoint Configuration Manager (SCCM)
- 2+ years of experience supporting endpoint security tools including antivirus, full-disk encryption, device control, and mobile device management
- Knowledge of software packaging and distribution
- Experience deploying and supporting Windows 10, and provisioning workstations with SCCM Task Sequences
- Experience of data security solutions including BitLocker & FileVault
- Experience in defining security requirements and compliance reporting
- Familiarity with Atlassian tools including JIRA and Confluence
- Familiarity with the current Windows 10 Servicing Model
DESIRABLE EXPERIENCE
- Snow - Software Asset Management
- macOS management with Jamf
- MS InTune – MDM services - monitoring suite
- Prometheus - monitoring solution - alerting and escalation solution
- McAfee ePolicy Orchestrator and McAfee Drive Encryption
- Avecto Defendpoint / BeyondTrust – Privilege Management
- MS GPO and GPP
- PowerShell scripting and tasks
COMPETENCIES, SKILLS & ATTRIBUTES
- Self-motivated team player with great attention to details, superb organizational skills, and the ability to prioritize workload
- Ability to analyse, solve problems, and work well under pressure
- Experience working independently and without direct supervision
- Willing to work outside standard business hours
MOTIVATION AND INTEREST
- Ambition and passion for video games are essential!