Careers at BenQ
It's an exciting time to work at BenQ! We are looking for Talent who have the same passion, drive and innovative spirit like our products that span the computing, consumer electronics industries and professional AV markets. BenQ North America is a growing company that is part of the BenQ Group. With over 1,500 BenQ employees worldwide, we are all working together with uncompromised integrity to deliver the promise of Bringing Enjoyment n' Quality to the lives of our employees and loyal customers.
Under the direction of the Orderdesk and RMA team lead, Order Desk Associate will be primarily be responsible for processing customer orders in the ERP system, providing order status and shipping details to customers. Process POs to vendors, miscellaneous tasks as needed to meet high standards of customer satisfaction.
Responsibilities
- Processes customer purchase orders in ERP system
- Reviews orders for accuracy and completion
- Provides order status, tracking and back order reports to customers
- Processes drop shipment orders by placing POs to vendors
- Maintains customer relationship by responding to customer inquiries and providing resolution and support
Requirements, Knowledge, Skills & Abilities
- Excellent time management, analytical and organizational skills; strong attention to detail
- Strong team player who collaborated well with others to solve problems, flexible and adaptable
- Good interpersonal skills and communication with all levels of management
- Relationship builder with effective oral and written communication,
- Proficient in Oracle, Excel & Word
Education
- Bachelor’s degree
Position Type
- Full-Time
Compensation
- Based on experience; we offer an extremely competitive base salary.
About BenQ America Corp.
BenQ is a leading provider of competitive LCD gaming, entertainment, photography, and business monitors and award-winning home theater projectors. The BenQ digital lifestyle brand stands for “Bringing Enjoyment ‘N’ Quality to Life,” fusing lifestyle with technology, enjoyment with productivity, and aesthetic design with purpose-built engineering. It is this mantra that has made BenQ the #1-selling projector brand powered by TI DLP® technology in The Americas(1). BenQ America Corp. offers an extensive line of visual display and presentation solutions that incorporate the very latest technologies for homes, businesses, and schools. Interactive large-format displays, mobile audio products, cloud consumer products, screen sharing solutions, and lifestyle lighting are just some of the many products BenQ offers.
Relocation or visa sponsorship not available. No third-party Recruiters or agencies please. BenQ is an E/O/E.
BenQ is a leading provider of competitive LCD gaming, entertainment, photography, and business monitors and award-winning home theater projectors. The BenQ digital lifestyle brand stands for “Bringing Enjoyment ‘N’ Quality to Life,” fusing lifestyle with technology, enjoyment with productivity, and aesthetic design with purpose-built engineering. It is this mantra that has made BenQ the #1-selling projector brand powered by TI DLP® technology in The Americas(1). BenQ America Corp. offers an extensive line of visual display and presentation solutions that incorporate the very latest technologies for homes, businesses, and schools. Interactive large-format displays, mobile audio products, cloud consumer products, screen sharing solutions, and lifestyle lighting are just some of the many products BenQ offers.
