Amazon's Information Security organization is the guardian of customer trust. We are responsible for securing products, services, networks, and operations across Amazon’s worldwide consumer business, leading hundreds of thousands of employees across the globe. The Third Party Security team is responsible for securing Amazon's data when it is shared with third party vendors, from payment providers to video game developers.
Amazon’s growth is driving a rapid expansion of its world-wide partnerships and the need for an experienced Project Manager to drive automation of key business processes to support additional business functions. This candidate would own and execute projects in coordination with key teams including risk, compliance, vendor risk management, procurement, and legal.
Strategically, this role will develop a deep understanding our internal customer’s needs, their business, how success is defined, and ensure that we are developing valued solutions. This role will identify and lead individuals, teams or multiple groups through scoping, requirements gathering, launch planning, and facilitate the hand off to the implementation program team. Tactically, this role is responsible for evaluating feasibility, defining scope, documenting requirements, and cost estimation. This role partners with solution architects and developers assigned for implementation to document requirements and set scheduling.
Key Responsibilities
- Possesses a deep knowledge of project management best practices and how to apply them in an effective yet pragmatic way across large, complex projects
- Engage and guide stakeholders through an intake process after submission of new project requests
- Proactively work with risk analysts, and our internal business partners to identify improvements to productivity, automation, and/or reduction of risk.
- Presenting written recommendations, requirements, and insights to senior leaders and stakeholders that will facilitate prioritization and project assignment
- Ability to successfully manage two or more concurrent projects that successfully deliver promised results
- Align closely with development, program, UX/UI, and administration teams to ensure any new processes or process changes are critical, relevant, understood, and supported
- Development of business and system requirements interfacing with customers at all levels to gather requirements and feedback with a well-rounded technical background
- Manage project prioritization process and user story prioritization team meetings
- Perform, manage, and make recommendations based on metrics from existing processes
- Leading cross functional teams to drive customer-centric solutions
- Ability to challenge, recommend and redirect teams as well as client expectations building consensus for successful program and project delivery.
- Dealing with ambiguity to develop solutions that work for stakeholders from various disciplines to meet aggressive timeline
- Balancing the business needs versus technical & operational constraints
Basic Qualifications
- Bachelor’s degree in Management Information Systems, Computer Science, or related field, or relevant industry experience.
- Minimum 3-5 years of information security, audit, risk management or related client service, or consulting experience.
- Excellent written and verbal communication skills.
- Skilled in risk management, business risk analysis, and making complex business/risk trade-off recommendations and decisions.
- Technical knowledge in at least one security domain such as engineering, system and network security, authentication, or security protocols.
- Experience in analyzing large data sets.
Preferred Qualifications
- Solid understanding of and detailed experience with ServiceNow platform.
- In-depth understanding of the capabilities and constraints of the ServiceNow GRC application and related business processes.
- Experience with service-oriented architectures and web services security.
- Excellent leadership, teamwork, and collaboration skills.
- Have experience in generating automated metrics to measure IT security effectiveness and consistency.
- Results-oriented, high energy, self-motivated.
