Description
The Alexa Auto team is building voice-forward in-vehicle experiences that delight customers, increase safety, and bring the future of transportation to life. Our mission is to continue pushing the envelope in automatic speech recognition (ASR), natural language understanding (NLU), and voice user interfaces (VUI) to provide the best possible end user experience.
As a Senior Voice UX Designer, you will lead, define, and drive spoken language and multimodal interfaces for existing and upcoming vehicle-specific Alexa experiences. You must be an innovator, since you will be expected to create solutions for exciting and ambitious ideas for which no interaction paradigm currently exists. You must be proactive, because you will regularly find yourself in uncharted territory where the key to your success will be to forge a path forward to keep the team ahead of the curve. You must be a collaborator, as you will be working side by side with product managers, engineers, and UX designers to bring your designs to life. You must simultaneously be pragmatic and a visionary translating business needs into new-to-the-world, customer-focused solutions. And most importantly, you must excel at conceptualizing spoken and multimodal experiences in the abstract, communicating them effectively to the larger team, and driving that vision into solid design deliverables.
As a member of a growing design team, you will also be responsible for helping prioritize the team’s work and magnifying the impact of the team’s output across organizational boundaries.
We Are Looking For a Designer Who Can
- Produce user flows, wireframes, prototypes, and rigorous user interface specifications
- Confidently defend design rationale used to create solutions in frequent executive-level design reviews
- Draw on depth of experience, but initiate UX research and testing efforts as needed
- Conduct analyses of real usage data to inform UX efforts
- Drive root cause analyses to respond to UX performance issues
- Speak authoritatively on concepts of spoken interaction design in daily iterations with product managers, engineers, and testers
- Start simple while not losing sight of the long-term vision
- Thrive in a nimble, start-up like environment
- Communicate clearly and think quickly
Basic Qualifications
- 7+ years of professional experience as an interactive designer/user experience designer;
- 2+ years experience in human-computer interaction design in voice or multimodal speech interfaces.
- User experience design experience including data-driven analytics and a working understanding of speech and language technologies.
- Experience working cross-team and synthesizing feedback and input from product management, engineering, and marketing.
- Professional portfolio of voice design
- Experience working on projects from inception to shipping product.
- Experience presenting to and advising senior management.
- Bachelor’s Degree in Human Computer Interaction, Design, Linguistics, Computer Science, Engineering, Cognitive Science, or a related field, or equivalent experience.
Preferred Qualifications
- Professional experience designing in-vehicle voice interactions that consider various safety standards.
- Working knowledge of safety standards and experienceBackground in script writing, creative writing, or game design is a plus.
- Ability to prototype voice user experiences with readily available tools.
- Ability to write tools to determine patterns in usage data.
- Experience with agile/scrum.
- Experience designing mobile web, and/or on-device mobile applications.
- An informed set of core values regarding user experience, technology, and business. communication and the ability to present them with eloquence and concision.
- Experience shipping innovative, successful consumer voice products.
- Unwavering attention to detail with an acute awareness that everything counts.
- Relentless desire for innovation, balanced with business needs, and customer expectations.
- Committed to learning and expanding professional and technical knowledge.
Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age
