This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Mexico City, Mexico
Activision Blizzard is seeking an experienced community manager passionate about the gaming industry, player communities, communication, and social media. This contributor role works in close partnership with the publishing teams and game teams to build player excitement and relationships on behalf of the franchise. The ideal candidate is driven and self-motivated, a student of digital brand marketing and communications, with a proven track record of large-scale community development efforts in the entertainment industry.
Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:
Work together with local franchise managers to build the publishing plans making sure that the Content strategy is aligned
Contribute to the design and execution of all global community development programs for all the different franchises
Manage communication plans and channels, striving for continuous improvement
Design and manage community development projects
Build relationships with community partners such as fan sites, influencers, and volunteers
Work closely with publishing and web & mobile teammates making sure all the strategy is aligned
Analyze and report on team performance data to drive continuous improvement, optimization, and innovation
Provide meaningful feedback to game teams on the community’s sentiment, concerns, and suggestions
Talent and influencer identification and development
Social boosting planning and coordination.
Coordinate CMS management and publishing
Content vendors coordination (internal and external)
Create engagement opportunities at in-person and online events
Creating reports, learnings and analytics about: channels & Content performance, voice of the players, sentiment, buzz, local trends
Act as public-facing representative of Blizzard and communicate on behalf of the brand across multiple channels and at events
Thorough knowledge on the social media trends, publishing tools
Bachelor’s degree in communications, marketing, or related field or equivalent work experience
Minimum five years’ experience with brand communications, forums, and social media
Minimum two years’ experience with third party relationship management
Minimum two years’ experience with channel management, publishing calendars, reporting & analytics
Staff coaching experience
Familiarity with project management and process improvement
Able to travel, including international travel, and work long hours and weekends as needed
Advanced degrees in communication, marketing, or related field
Project management training and experience
A passionate gamer possessing ample experience with Blizzard games
Existing strong personal network within Blizzard’s communities
Video production and / or graphic arts experience
Required Application Materials
Cover Letter which should include:
Why you are interested in working at Blizzard
What games you are currently playing
**Only submittals with Cover Letters will be considered.
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected] General employment questions cannot be accepted or processed here. Thank you for your interest
Activision Blizzard, Inc. (NASDAQ: ATVI), is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!
Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics
Equal Opportunity Employer
Activision is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. Equal Employment Opportunity Policy