CPFR Analyst

Full-time *

Comprehensive benefits

Downtown San Jose

Job Description

Acer America is seeking a Demand Planner (CPFR Analyst) that will work closely with the North American Retail sales team. This position will be responsible for forecasting, planning and allocations for US retailers. Review and monitor sales trends, demand and channel inventory to develop a collaborative forecast plan between Acer and the US retail accounts for on-time delivery of customer orders.

Responsibilities:

• Act as the primary contact for retail customer buyers and/or product managers
• Conduct weekly conference call with customers to review sell through performance, channel inventory and future demand/supply.
• Communicate Acer’s supply commitment to the customer via weekly conference calls and address any concerns regarding surplus or shortages of inventory
• Maintain the Customer’s forecasts and analyze product allocation to determine correct inventory flow of products
• Work with Sales Operations to maintain and upload product data for set-up, retrieve Obtain and Process customer purchase orders for on-time delivery.
• Support Account Manager to identify sales opportunities and/or possible decommit of forecast.
• Retrieve daily sales/trend report data, research chargeback violations, and process any further tasks required
• Research and resolve any customer issues with assistance from various departments for responsible customers.

Requirements:

• Excellent communication, strong quantitative, analytical, and conflict resolution ability.
• Experience of supply chain management in CPFR area with 3-5 years of experience.
• Extensive knowledge of Microsoft Office, with emphasis on Excel
• Excellent customer communication skills with the ability to develop professional business relationships
• Excellent interpersonal skills able to work with cross functional teams within