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Who We Are:

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios are responsible for developing 2K’s portfolio of world-class games across multiple technologies, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is growing due to our global strategic plan, building, and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers, and doers, are the professional publishing stewards of our growing library of critically acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands,The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions.

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).

What We Need:

2K's Research & Insights Team is looking for a process-minded, highly organized individual to build our research operations capabilities and help our team deliver impactful insights that drive product and business decisions. This role is crucial in scaling research efforts, streamlining workflows, and ensuring the efficiency and effectiveness of tools, processes and communication for a distributed team across multiple sites and time-zones.

What you will do:

  • Be responsible for the research organization's ‘operational excellence’ strategic pillar

  • Establish, socialize and implement operations strategy in collaboration with research leadership and cross-functional teams

  • Own and standardize reporting, financial processes, resource utilization and risk management in alignment with broader business operations

  • Manage our vendor portfolio including procurement, onboarding, contracts, budgeting and tracking

  • Lead all aspects of research governance, ensuring compliance with legal and ethical standards, privacy regulations, and data security policies.

  • Streamline processes across multiple locations and research lab sites (e.g. tech procurement & participant recruitment)

  • Develop and maintain team resources and communications, including dashboards, templates, playbooks, documentation, and training materials.

  • Hire, lead and mentor a small team of research program managers & lab coordinators

  • Cultivate cross-functional relationships across 2K publishing and development studios

Who We Think Will Be A Great Fit:

  • 8+ years experience in a Research Strategy, UX Operations, Program Management, Production, or other Operations Role

  • A demonstrated ability to establish and improve programs and operations in a previous organization

  • Outstanding verbal and written communication skills

  • Strong track record of applying program management skills to understand business strategy and technology, inspire change, collaborate, and bring teams to success

  • Understanding of videogames, the game industry and/or the AAA development lifecycle

Preference for candidates with:

  • Familiarity with research-focused teams, tools and methodologies including legal compliance, participant recruitment and lab management

  • Experience working in a global, enterprise-scale organization and/or in a client-facing or B2B role, with a customer service mentality

  • Ability to travel, both domestically and internationally

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.