Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.
Job Description
To organize unforgettable events that not only entertain the participants but also facilitate the achievement of business objectives, we are looking for our next IT & Event operation manager (EMEA).
In close collaboration with Global Publishing, the International HQ and International Events teams, you and your team is in charge of IT & capture aspect of +50 external events a year, from setting up networks, PC’s & AV (game/player capture) equipment to evaluating success afterwards.
As such, you will have the following responsibilities:
Event Planning and Execution:
Plan, track, and manage the setup of each event, including documentation, resource allocation, timelines, and shipping logistics.
Ensure seamless liaison between Events and IT teams to deliver exceptional event experiences.
Team Management:
Oversee and manage direct reports, including setting Objectives and Key Results (OKRs) and conducting performance reviews.
Provide training and support to the team on proper event procedures and technical processes.
Technical Setup and Support:
Set up and install capture equipment, networks, PCs, and AV systems up to the OS layer.
Work with Production Studios to obtain and test in-development game builds for capture.
Quality Metrics and Improvement:
Track quality metrics for each event and conduct post-event assessments to identify areas for improvement.
Contribute to the global event strategy by prioritizing and implementing improvement points.
Stakeholder Collaboration:
Collaborate with internal teams and external agencies to ensure all IT requirements are met for each event.
Provide training on event procedures, and manage relationships with IT vendors and partners to enhance event processes.
Inventory and Process Management:
Manage inventory and maintain capture processes (game, audio, team chat) and desktop/laptop imaging processes.
Develop and implement infrastructure and operations systems and processes, ensuring consistency with global standards.
Documentation:
Create and maintain departmental reference documents on Confluence, ensuring up-to-date and accessible information.
Qualifications
Experience and skills
You have a solid experience as an IT Technician (networking, hardware, software).
Your experience within events planning, coordination or management would be ideal for this role.
You have managed a team and have customer-service driven;
You have proven to be able to manage large scale projects;
You have excellent organizational and communication skills, with the ability to bridge the gap between technical and non-technical teams.
Ideally, you have experience in audiovisual and event production;
You are fluent in French / English
As this role is within and international team, please submit your resume in English.
Additional Information
Ubisoft's perks
💰 Profit Sharing, yearly company saving plan. 25 paid time off + 12 additional paid days off. 50% of your Navigo pass is paid by the company, lunch vouchers (9€/day), healthcare for you and your family, and lots of Ubisoft additional perks.
👶 Maternity leaves of 20 weeks, paternity/co-parental leaves of 7 weeks.
📍 Our brand new office is located in Saint Mandé, (Metro line 1, Saint Mandé station). Gym available in the building. Ability to work remotely.
Recruitment process
[30 minutes] : phone call with a Recruiter
[60 minutes] : visio interview with a the manager of the role
[60 minutes] : final visio interview with the Local IT Director, the IT Regional Manager and the San Francisco Local IT Manager
Additional Information
Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers’ community.
