This job listing expired on Aug 8, 2024
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As a Live Development Tester at Ubi MTL, you’ll be part of the post-launch Qc team of a game. You’ll validate every features & updates that makes it into the Live version of the title. Also, helping in making sure the community is having a great experience while frequent content is released for the game. You will need to interact with all members of your team, including other developers; designers, artists, directors, programmers, to understand the root of problems and find possible solutions to fixes. Thanks to you, players will come to uncover is not only a game that is playable, but an experience that’s enjoyable.

Main Responsibilities:

  • Monitoring the Live version of the game, while verifying every features & releases (MTX, Events, Balancing, etc)

  • Investigate, reproduce and report issues that affect the Live version of the game

  • Support the LiveOps team by validating Live maintenances & updates for the game on every platforms

  • Browse forums and websites like Reddit, Youtube, etc. to find & report any issues found by the community

  • Work closely with Community Dev & Customer Support to provide a great gaming experience for the community

  • Flag any major issues affecting the customer experience to the production teams, making sure these are quickly resolved

  • Produce and maintain documentation about processes or features pertaining to your team

  • Work with other development testers to stay up to date, fix features, suggest solutions to setbacks, share knowledge, etc

  • Collaborate with your team lead to understand the overall game vision & design documentation

Qualifications

Education:

  • High school diploma

  • Training in video game testing

Relevant experience:

  • 1-2 years in quality control, quality assurance, or related experience (troubleshooting, testing)

  • Experience in Live operations an asset

  • Experience as a community manager, forum admin, etc

Skills and Knowledge:

  • Focus on customer needs

  • Knowledge of different social media websites used by the community (e.g. Reddit, Twitter, etc.)

  • Good knowledge of QA methodologies, tools and processes

  • Knowledge of bug tracking software (e.g. Jira) and test management tools (e.g. TestRail and Xray)

  • Knowledge of the different Mobile platforms and their shops (e.g. Apple Store, Google Store)

  • Knowledge of IOS and Android

  • Rigorous and methodical

  • Proactive, autonomous and resourceful

  • Good interpersonal and communication skills

  • Excellent problem-solving, organizational, communication, and interpersonal skills

  • A highly collaborative, empathetic, and innovative spirit

  • A solid understanding of the development process & a passion for video games

Nice to have:

  • Knowledge of the Office suite (Outlook, Excel, Word)

  • Experience with competitive multiplayer games