The Opportunity:
Are you ready to inspire a team dedicated to creating engaging digital experiences? Are you a seasoned community manager who excels in developing and implementing strategies that foster vibrant online communities? Do you have experience in shaping and curating content for online platforms? Are you interested in exploring opportunities to merge existing communities into Liquipedia? If so, you might be the perfect fit for the Liquipedia Team Manager, Wiki & Community Management role at Team Liquid.
As the Liquipedia Team Manager, Wiki & Community Management, you will oversee our community and wiki management team, developing and owning strategies that align with our company's business goals. Your primary goal will be to help the team enhance the quality of our community interactions and drive the content direction across our platforms. Additionally, you will shape the ways users can engage with our wikis and explore opportunities to merge existing communities into ours, creating a cohesive and unified platform.
What You'll Be Doing:
Develop and execute Liquipedia’s community & wiki strategy that aligns with the company’s business goals
Revise existing processes and develop new ones to help improve the Community & Wiki Management team’s way of working
Facilitate community campaigns, initiatives, and experiments; identify new opportunities for community engagement and activation
Work with community managers to continually improve the quality of the brand’s communication with our community
Supervise community growth and optimize engagement strategies
Build and maintain relationships with stakeholders, providing regular updates on the progress of the Community & Wiki Management team
Guide the Community Team by providing hands-on assistance with the team’s daily tasks and enhancing their skills through continued development
Motivate, coach, and inspire the Community Team to achieve our team goals
What You'll Need:
Proven professional experience as a team manager
Proven experience with community management and building successful online communities
Deep awareness of the role community plays in product and community-led businesses
Strong problem-solving skills and experience in managing conflicts
Excellent communication skills and a passion for online community development
Data-focused thinking with creative, strategic skills
Up-to-date with the latest community channels and trends, highly creative, and detail-oriented
Hands-on approach, embraces ambiguity and defines a way forward
Fluent in English
You’ll Earn Bonus Points If You Have:
Proven experience within the esports industry
Proven experience with Liquipedia
Why Join Team Liquid:
A multicultural work environment in a company where you can truly make a difference
Using your creativity to execute different types of projects
Keeping up with the latest trends and learning new skills
Creating strong relationships with experienced team members who will coach and mentor you
