Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
About the role:
This position's focus will be to grow the prepaid card business for Roblox across key distribution and retail partners. The Associate Director will demonstrate in-depth knowledge of the global prepaid card industry, and reporting and analysis. You will help lead the Roblox prepaid card business development team with the goal of growing global sales and profitability focused on operational, marketing and promotional initiatives.
This may be a Senior Manager II, Associate Director, or Director role, depending on experience and report into the Director of Business Development. The role is full-time and located at our headquarters in San Mateo, California.
Work with Director of Business Development to maintain and expand key partnerships with prepaid card partners and retailers
Manage a small team of Account Managers
Drive global sales and revenue objectives for respective partner(s)
Review and monitor specific account activity, and work with the account to resolve any major obstacles, and improve sales performance
Take lead for sales tracking, reviews, issue management, and strategy collaboration on a partner-by-partner basis
Maintain an overall view of our partner and retailer global programs understanding their current core business and goals, new product launches, enhancements, and product offerings
Manage products across different delivery channels – including retail, online and B2B
Be the point of contact for multiple internal and external teams
Manage account objectives with the support of the internal prepaid card team
Consult on project strategy based on industry and company knowledge
Analyze and adapt new strategies to react to changing business trends and legal requirements
Develop and preserve a strong business relationship with direct prepaid card partners and key retailers
Organize and participate in regular meetings acting as a consultant between external and internal contacts
Work with the internal Prepaid Card Program team members to manage regular support, troubleshooting and resolution for store level, billing and customer service issues
A bachelor's degree (BS/BA) in business or related field
7+ years of account management experience in business development (includes 5+ years in the prepaid card industry)
Strong collaboration skills
Experience managing projects
Experience with internal external presentations
Experience managing direct reports on a business development team
Flexible and customer service orientated
Able to manage multiple tasks and deliverables concurrently
A creative thinker and have problem-solving skills to determine the best path forward in an environment where multiple solutions are possible
Able to think strategically, but also willing to dig in and roll up sleeves with a can-do attitude
Able to work independently and in a team environment
Proficient in Microsoft Office software
For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits.
Annual Salary Range
Industry-leading compensation package
Excellent medical, dental, and vision coverage
A rewarding 401k program
Flexible vacation policy
Roflex - Flexible and supportive work policy
Roblox Admin badge for your avatar
At Roblox HQ:
Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
Onsite fitness center and fitness program credit
Annual CalTrain Go Pass
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.