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Responsibilities:

  • Responsible for the overall store experience, RazerStore standards, and company retail process.
  • Manage all areas related to stock (store organization, replenishment, and inventory control).
  • Demonstrate sales leadership by playing an active role on the sales floor & managing clients personally.
  • Ensure consistency in the implementation of the Brand Experience both internally and externally.
  • Ensure alignment with regional and global teams in all promotional and marketing events.
  • Oversee employee annual review process, set annual employee goals.
  • Train, develop and provide ongoing feedback in relation to Brand, Category and Product Knowledge.
  • Supports product launches that promote high customer attendance and sales results.
  • Build the Brand’s influence through relationship building, network development and local events.
  • Ensure an excellent level of customer service is always prioritized.
  • Ensure an excellent level of store maintenance and housekeeping is maintained through the execution and follow up of daily/weekly/monthly processes.
  • Responsible for handling cash policy.
  • Travel required up to 5% of the time, domestic and/or international.

Qualifications:

  • BA/BS degree in Business, or related field, or equivalent experience.
  • 5+ years of experience in a managerial position in retail industry.
  • Strong leader who possesses the ability to drive a team to meet company target.
  • Proven ability to motivate a sales team and drive results through people.
  • Knowledge of visual merchandising techniques, High level of attention to detail.
  • Must possess a positive, professional and energetic attitude, a passion for customer service, selling, operational excellence and talent management.
  • Ability to leverage networks by cultivating key industry related relationships as well as knowledge of local marketing and media.
  • Ability to work in fast-paced public environment.
  • Excellent oral and written communication skills required.
  • Analytical mind and familiar with basic sales data analysis principle.
  • High interest in gaming and/or youth lifestyle valued.
  • Proficient in Word, Excel and PowerPoint.
  • Public speaking and store event management experience are desirable.
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