PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognised as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Role overview:
The Content Lifecycle Manager will implement the CLM strategy, focusing on key franchise titles of major publishers headquartered in Japan. They will deliver digital revenue targets via implementation of a joint business planning process and commercial plan. They must work collaboratively, as part of a cross-functional team, to optimize the consumer proposition and deliver key franchise roadmap plans, designed to achieve the delivery of shared commercial objectives globally.
The ideal candidate should be a hardworking and flexible teammate, have proven negotiation skills, and a strong analytical mind that thrives in a fast-paced commercial environment!
Department overview:
The Global Store and Services team brings together staff from around the world, with a passion for engaging PlayStation gamers with relevant and entertaining content. This area of Sony Interactive Entertainment has seen significant growth in recent years to become a key revenue contributor and continues to evolve with the industry to create new business opportunities. We are looking for individuals who are motivated by being part of a truly global team, working together at the forefront of digital content distribution. With this, we are creating a Global Content Lifecycle Management (CLM) team who will be responsible for driving the value proposition of the PlayStation Store.
What you’ll be doing:
- Work directly with assigned accounts to advance the CLM strategy and develop a long-range plan.
- Drive the achievement of revenue and digital market share targets for key franchises through the implementation of product lifecycle roadmaps.
- Responsible to utilise analytics to support delivery of revenue growth targets for key franchises.
- Secure content and deals with key publishers for inclusion in PS Store promotions as well as new release, live service and lifecycle roadmap initiatives that supports CLM’s strategy.
- Manage the digital monetisation of assigned accounts through the strategising and utilising of standard methodologies as a digital retailer.
- Advise senior leadership on opportunities within your accounts.
- Meet regularly with Global Third Party Relations and other internal partners to ensure alignment with broader platform activities.
- Responsible to ensure the quality of the end-to-end delivery of digital products to consumers throughout the entire lifecycle with particular focus on seamless product launches.
- Support the forecasting process and internal/external business performance updates.
What we are looking for:
- Bachelor’s degree in Business or Retail Management or related field.
- Substantial experience of digital retail and / or the digital entertainment industry.
- Japanese language skills an advantage but not essential.
- Creative & energetic teammate who embraces change and exhibits desire to continually improve.
- Strong commercial approach and able to evidence delivery of targets through partnerships with business planning.
- Proven track record of using data to curate and shape portfolio offerings to drive the business.
- Experience with building strong, influential and collaborative relationships within both internal and external teams.
- Resourceful in finding solutions to business problems.
- Ability to self-manage and balance multiple projects and priorities.
- Commercially focused and results driven with a demonstrable data-centric, analytical approach.
- Record of successfully growing revenue within a relevant commercial marketplace.
- Strong communication skills, a proactive attitude, sense of humour, and delivery focused to get results.
- As the role is global, regular international travel may be required as well as a flexible approach to working hours and ability to work as a part of an international team.
Benefits:
- Discretionary bonus opportunity
- Private Medical Insurance
- Dental Scheme
- London Allowance (if applicable)
- 25 days holiday per year
- On Site Gym
- Subsidised Café
- Free soft drinks
- On site bar
- Access to cycle garage and showers
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
