Nintendo of America Inc.

The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch™ system and the Nintendo 3DS™ family of portable systems. Since 1983, when it launched the Nintendo Entertainment System™, Nintendo has sold billions of video games and hundreds of millions of hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy™, Game Boy Advance, Nintendo DS™ family of systems, Super NES™, Nintendo 64™, Nintendo GameCube™, Wii™, and Wii U™ systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokémon. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo’s operations in the Americas. For more information about Nintendo, please visit the company’s website at

Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.


  • Provides strategy related to teams performance and defines resources needed to achieve a high level of success.

  • Establishes teams goals in alignment with department and company goals, including establishing milestones, measuring progress, and communicating goals and progress with teams and management.

  • Provides guidance and training to teams members, including modeling leadership, teamwork, professionalism, and communication to deliver results and accomplish projects.

  • Develops, maintains, and leverages internal and external relationships to meet business goals.

  • Analyzes reports and provides insights on accounts by partnering with business analyst to identify KPIs of operational business through ad-hoc.

  • Schedules reporting on performance, value, and trends.

  • Maintains a fluent knowledgebase across all Product Planning business operations, providing cross-team support as-needed and ensuring process and project collaboration.

  • Manages continuous process improvement activities to optimize systems and processes, increase productivity and throughput.

  • Manages and supports new program and system deployments through process optimization, policy creation, and resources in collaboration with global partners.

  • Works with global technical and functional teams to ensure alignment with production and scheduling of content release.

  • Has in depth knowledge and can facilitate incident resolution for business tools/systems used by publishers, developers and PDR (Nintendo

  • Content Management System (NCMS), Item Management System (IMAS), Online-title Management System (OMAS), Nintendo Developer Portal (NDP), Nintendo Publisher Tool (NPT), etc.).

  • Initiates and leads continuous improvement and value-add initiatives, independently or through cross-functional teams, and provides analysis and recommendations to PDR management.

  • Works with global Licensing, Legal and Finance teams for discussions related to global onboarding, publisher agreements and payments.

  • Manages onboarding process to ensure all developer/publisher accounts are in good standing

  • Reports on developer/publisher account status to PDR management.

  • Prepares business workflow reviews for PDR management regarding progress and roadblocks.


  • Seven (7) or more years of related experience

  • One to two years of supervisory experience

  • Tax, accounts payable, agreement/contract, e-commerce concepts knowledge and direct business experience with these concepts and terminologies.

  • Strong project management experience

  • Working knowledge of relevant systems

  • Proficiency with Microsoft Office Suite

  • Demonstrate leadership potential

  • Bilingual English/Japanese required.

  • Undergraduate degree in business, economics, or a related field, or equivalent combination of education and experience.

  • Valid passport may be required

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.

This position includes a base salary range of $133,150 - $199,726 annually, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information. Fixed term employees are eligible for all listed employee benefits except tuition reimbursement.