The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch™ system and the Nintendo 3DS™ family of portable systems. Since 1983, when it launched the Nintendo Entertainment System™, Nintendo has sold billions of video games and hundreds of millions of hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy™, Game Boy Advance, Nintendo DS™ family of systems, Super NES™, Nintendo 64™, Nintendo GameCube™, Wii™, and Wii U™ systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokémon. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo’s operations in the Americas.

Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.


  • Acts as a sponsor and business owner for a specific set of technologies or tools to drive changes requested by business partners.

  • Collaborates, and provides support to the business for the successful implementation and integration of the tools into agent and customer systems and experiences

  • Works with business partners to elicit requirements and captures business needs

  • Reviews, analyzes, and evaluates user needs to recommend systems solutions that support overall business strategies

  • Clearly articulates and documents business requirements and system specifications including reviewing Technical Design documents against functional requirements

  • Assesses the risks of various solutions and provide subject matter expertise to help management assess the risk and prioritize competing business demands

  • Participates in design reviews and walk-throughs to communicate systems designs and validates proposed solutions against business requirements

  • Collaborates with architecture and development teams to research solution interdependencies

  • Review UI and UX proposals to ensure functional usability against business requirements and system limitations

  • Assumes responsibility for assigned project tasks and ensure they are completed in a timely fashion

  • Monitors project progress by tracking activity, resolving problems, publishing progress reports, recommending actions

  • Acts as a liaison to the knowledge and training teams to ensure up to date documentation and procedures

  • Assists QA with problem solving, analysis and prioritization and of defects

  • Coordinates with business constituents to determine overall application controls, application security requirements and documents those controls/requirements

  • Participates in implementation and upgrade projects for assigned systems


  • Typically requires a minimum of 2 years of related experience in various software development technologies, patterns and practices.

  • Professional experience in business analysis using professional concepts to meet company objectives to resolve complex issues in creative and effective ways.

  • Experience with work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.

  • Good understanding of Software Development Life Cycle Methodologies

  • Ability to manage medium to high complexity projects using standard Project Management principles.

  • Bachelor of Science degree in Computer Science, Computer Engineering, Business Administration, Information Technology, Information Systems, or equivalent combination of education and experience

This position includes a base salary range of $67,374 - $101,062 annually, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.