Ubisoft Connect is the ecosystem of player services for Ubisoft games across all platforms. It aims at giving the best environment for all players to enjoy their games and connect with each other on any device.
Job Description
We are looking for a Live Producer to join us for Ubisoft Connect to help us continuously enhancing our platform for our players’ optimal live experience.
The Live Producer is a visionary, by benchmarking leading industry standards on release management you will enable Ubisoft Connect to reach a higher level of capacity. As a visionary you will also work towards bringing transversal operation into a new level of DevOps.
You will develop the Live vision as well as the operational strategy to maximize engagement & retention in Ubisoft Connect channels, focusing first on the PC launcher. As part of the core management team, the Live Producer will define recommendations and tactical orientations for the implementation of the Live strategy of such channels. You will work to improve the player’s online experience, so it becomes smooth and user friendly, supporting the development of features and services, while ensuring their technical feasibility.
The Live Producer will coordinate the live efforts and consolidate player feedback (Operations, Analytics, Community and Customer Support). The Live Producer plans and executes the operation of the test phases, the launch and beyond.
This is a permanent position based in Malmö Sweden, with the opportunity to work partially from home according to our Flexible Workplace Policy. Please apply in English (our company language), and we will check your application asap!
What you’ll do
- Live phase production milestones management. Oversee and ensure production is ready for each phase leading up to launch, by implementation of efficient tools and processes
- Create alpha and beta goals, strategies, responsibilities, and deadlines clearly defined and assigned to everyone involved, to ensure the work proceeds in a systematic way.
- Communicate with stakeholders and partners, such as the Frontline, Online Services and QC/QA, on the status and upcoming release
- Ensuring your team follows up on issues reported by frontline, and provides information and updates to frontline teams on ongoing issues
- Live operation orchestration
- Be a stakeholder for DevOps to ensure our CICD processes are fit-for-purpose
Qualifications
What you’ll bring
As our next Live Producer, we believe you are passionate and curious about game and software development. You are able to solve complex problems and transform them into an action plan with the delivery target in mind. You are inclusive and able to take and give feedback to improve yourself and your team. You have a proactive approach and are willing to help out on every part where your knowledge and skills are needed. You show a strong work ethic regarding team development and the well-being of your team members and are aligned with our core values.
Besides the above we are looking for someone aligned with the following skills and experience:
- A degree in management, administration or equivalent relevant experience
- Solid experience of team & project management
- Previous work as Release Manager, Live Producer or similar with experience of launching a game or software product.
- Experience working strategically in a live organization
Meriting:
- Experience from game development industry
Additional Information
Massive Entertainment is a world-leading AAA studio located in Malmö Sweden and is part of the Ubisoft family. We’re a multinational team of more than 750 passionate and highly skilled people from 50+ different countries. Our studio’s goal has always been – and still is – to craft the finest gaming experiences for all players.
At Massive, you get to do what you love most while bringing your own experience to our ongoing projects, like Tom Clancy’s The Division 2, Avatar: Frontiers of Pandora, and The Star Wars Project. We're also developing new tech here, such as our in-house engine Snowdrop, and Ubisoft Connect - Ubisoft's digital ecosystem and distribution platform.
All your application information will be kept confidential according to EEO & GDPR guidelines.
