Keywords Studios is an international technical and creative services provider to the global video games industry and beyond. We help our customers imagine more for their IP's, bringing to life digital content that entertains, connects, challenges and educates people worldwide.
Established in 1998, we are a team of over 12,000 based across more than 70 facilities in 26 countries, strategically located in Asia, the Americas, Australia and Europe. We provide integrated art creation, marketing services, game development, testing, localization, audio, community management and player support in more than 50 languages and 16 games platforms to a client base of over 950 clients across the globe.
Role overview
As an Outbound Sales Representative, you will serve as an essential link between our product and clients. Your role is to provide exceptional service, support, and solutions tailored to our clients' needs. You will play a critical part in building and maintaining strong client relationships, increasing loyalty, and contributing to the growth of our product. Additionally, you will proactively reach out to potential clients to understand their requirements and assess the appropriate solutions to offer.
Requirements
What will be your daily duties? As an Outbound Sales Representative, you will:
Reach out to existing and potential clients via Phone and Email.
Understand customer’s needs and present solutions to address their challenges.
Build and nurture relationships with key decision-makers.
Provide VIP support to clients in a timely and effective manner, becoming a reference in product knowledge.
Maintain accurate records of client interactions and progress using CRM software.
Participate in internal meetings and training sessions to enhance skills and knowledge.
Continuously seek ways to improve sales techniques and processes.
You'd be a great fit for this role if you have:
Minimum 1 year of outbound sales experience
Ability to deeply learn and understand the offered products and services.
Demonstrated strong work ethic and attention to detail.
Strong strategic thinking and negotiation skills.
Proficiency with spreadsheet programs such as Excel.
Experience using and updating CRMs
Nice-to-haves:
Inbound sales experience
SaaS experience
Benefits
What do we offer?
Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.
Extensive Medical insurance provided by Medicover and their partner network in Romania.
Days off for special personal events, according to the Internal Regulations, e.g. marriage, childbirth, compassionate leave and exams days off for obtaining professionally relevant certifications.
A monthly allowance of 650 RON which you will be able to use for a wide range of benefits, that are relevant to you: medical/dental services for you and/or your family members, access to sports clubs, meal tickets, private pension, personal development courses (e.g. IT, accounting, finance, HR, foreign languages, driving courses), tourism in Romania, public transportation subscription, gifts, utility or phone/Internet bills, access to cultural events, etc.
Learning & Development to help you reach your true maximum potential by providing access to training and digital resources relevant for your area of expertise.
Our recruitment process is fully online and remote. Thank you for your patience and understanding as we review every application carefully. Our recruitment team will contact you as soon as they can to let you know about the status of your candidacy.
If you're interested in applying for this role, we highly encourage you to fill the application form and to send your resume ASAP! 😊
