We are looking for a passionate Associate Consumer Research Specialist. Reporting to the Sr Consumer Researcher, Player Network. You will be working side by side with studio leads, producers, designers, engineers, and product managers implementing research to improve the play experience across our games.

What You Will Do In This Role

Report actionable insights to the revenue team relating to the player journey across our portfolio of games
Play the games in development regularly and contribute to design discussions and feedback sessions
Collect and report on qualitative and quantitative data from market studies, playtests, diary studies, segmentations, surveys or data from other games consumer research methodologies
Analyze large data sets of player behavior and attitudes
Implement the full life-cycle of research projects from study design to data reporting to following up with teams on how they are acting on the insights
Work closely with analytics to assess pain points for our players and how to navigate them across our network
Design, write and code efficient surveys that tap in to both the Glu audience and outside audiences
Collaborate with the Marketing team to drive efficient acquisition strategies
Investigate and report on new methodologies with the larger team
Conduct heuristic or expert evaluations of competitive experiences
Brief vendors and stakeholders for externally run studies
Liaise with various Glu departments, such as legal, customer service, user acquisition, and analytics for the purpose of research

What You Need For This Role

1 years’ experience leading consumer research projects in the gaming or mobile app space, or equivalent relevant experience
BA,BS, MS, MBA, MFA or PhD in Computer Science, Statistics, Economics and related fields
Expert understanding of quantitative research methodologies including segmentation/clustering/conjoint
Excellent communication skills including the ability to visualize data in unique ways, present evidence and make recommendations to development teams (i.e. PowerPoint, Keynote or other infographic tool)
Strong data manipulation skills (i.e. Excel, SQL, SPSS) are a must as well as good understanding of R and Tableau
Experience in combining metered behavioral data with self reported information to produce powerful insights
Must possess interest in games, game design and free to play economies for a wide variety of genres
Passion for helping teams create the best possible player experiences by informing great design with great data
Interest in exploring cutting edge methodologies or applying research methodologies from other fields to gaming or other entertainment sectors

Bonus Skillsets

Basic understanding of qualitative methodologies