About Deep Silver:

The Deep Silver label means to captivate all gamers who have a passion for thrilling gameplay in exciting game worlds by creating products of the highest possible quality, always focusing on what the customer desires. We have published under the Deep Silver label more than 200 games since 2003, including own brands like the open world extravaganza Saints Row, the zombie action franchise Dead Island, and the gritty, post-apocalyptic Metro series.

Upcoming highlights from Deep Silver include the next entries into the Saints Row, TimeSplitters and Dead Island franchises. The latest games added to our portfolio are Chorus, a dark space-combat shooter, Windbound, a beautiful rogue-like 3rd-person survival adventure, fuelled by hunting, exploration and crafting, and Gods Will Fall, an epic dark fantasy action-RPG.

You and our Team:

In our efforts to further develop our Communities and focus on executing our Community strategy effectively a Global Community Assistant will become an essential member of the Global Team here in Theale.

As a publisher with a broad and rich portfolio we are looking for an avid Gamer who is passionate about Community and is always looking for the next viral trend and an opportunities for engagement.

You will get a chance to work with an experienced and dynamic Team who will help you learn more about community building and supporting an active audience for AAA titles.

Fully remote interview process, training and on-boarding will be adhered to during the current COVID-19 pandemic

Your main objectives:

Grow the entrusted communities and maintain their high engagement level
Contribute to developing unique and engaging Social Campaigns for our AAA communities
Compile Issue and Sentiment contextual reports during key points of the campaigns
Work with the Team to ensure consistent communication and coordination with Marketing and Brand on Community objectives and initiatives.

Your day-to-day:

Contribute to content pipeline for the channels entrusted to you
Monitor and identify relevant trends in the industry and incorporate them into your content pipeline
Talk to our players wherever they are, making sure they feel heard and engaged with
Monitor the health and activity on our fan- and platform- communities
Identify and report on our community Heroes and Advocates
Create simple and relevant ad-hoc assets such as gifs, screenshots, memes
Liaise with your colleagues around the world, sharing your content pipeline and ad-hoc announcements

If You are:

Organized and can work independently
Creative, with a good eye for engaging and viral content or opportunities
Strong communicator, who is comfortable and willing to share feedback and to turn ideas into stories
A Team Player, who welcomes diversity of ideas and personalities, and adversity in the form of fast pace and at times ambiguity
A Gamer, who can appreciate all game genres and does not discriminate against any gaming platforms or ways to play games

If your experience and qualifications include:

Quick wit and a true fascination with all things Social Media
Plenty of Gaming Industry and favourite game social accounts you follow
Active social media accounts on all platforms where you use every possible function available, from Stories to Duets
An interest in learning from other brands and your colleagues about copy-crafting and Tone of Voice.
Familiarity with MS Office Suite (Power Point, Word, Excel, Teams)
Fluency in English

Bonus if you have:

Experience in helping or managing communities even as a hobby or a volunteer
Some familiarity with Social management tools
Basic image/video editing skills ( Adobe Suite, Canvas, GIF editors, in-game capture)
Knowledge of the games industry

…then we’d love to hear from you and get you interested in joining our Team!