Blizzard Entertainment is looking for a passionate, smart, and driven individual to drive business performance on the Overwatch franchise. The Snr Manager of Business Performance will be a key member of the Overwatch commercial team and will be responsible for helping to guide the execution of live ops, monetization, storefront and overall product and business growth strategy. The ideal candidate is a thinker and doer with outstanding communications skills, proven experience in the games industry, and a successful track record of supporting AAA products.

Covid-19 Hiring Update: We’ve transitioned to a work-from-home model and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.

Responsibilities

Translate Overwatch’s business strategies, in harmony with overall franchise objectives, into concrete plans for live ops, monetization, and business model
Steward quantitative, data informed, growth strategies, which align to a deeply player first philosophy
Partner with commercial and development leadership to expand and improve a best-in-class live operations team, tools and set of processes to support a top-tier, global game ecosystem
Drive live operations, in coordination with development, commercial and other supporting functions, in support of game strategies and objectives
Drive generation of quantitative analysis, in partnership with out analytics teams, to support continuous improvement and growth within the Overwatch game
Collaborate to define storefront, and merchandising strategies and plans
Layer expert analysis and insight on top of data to support decision making
Assess challenges, develop solutions, evaluate their potential, and help to implement and evaluate big game-changing initiatives related to the Overwatch game
Prepare and present insights, plans, recommendations and status reports to executive stakeholders
As needed, partner with the Commercial Leader, Executive Producer and other key franchise stakeholders on peripheral franchise priorities, including Overwatch League, promotional partnerships, and consumer products

Requirements

4+ years experience in a business or strategy role supporting AAA products
Strategy development experience at the franchise level
Deep understanding of live systems such as Battle Pass, game economies, and personalized commerce
Strong competence in analyzing data and drawing actionable business insight
Proven experience taking business initiatives from conception to launch
Outstanding communications, project management, and relationship-building skills; ability to communicate effectively with software developers and executives alike
Proven ability to work well in a team environment and manage multiple complex projects with diverse groups. Specifically, the ability to work closely with creative teams based on a deep familiarity with iterative development processes is extremely valuable in this role.
A passion for games, and Overwatch in particular
International travel may be required
Bachelor’s degree

Pluses

Combination of game development and game publishing experience
Love Overwatch
Masters of Business Administration degree from a leading business school or a relevant graduate degree that provides expertise towards business operations