This job listing expired on Oct 27, 2023

Your Mission:

We are looking for a passionate, organized, and driven individual to manage the Diablo IV in-game shop experience. This role will be a key member of the Diablo IV commercial team. The ideal candidate will combine their experience working in a live service gaming environment with meticulous attention to detail, strong interpersonal communication skills, and passion to delight our players.

As a Product Manager, you will play a critical role in managing the Diablo IV in-game store experience for millions of players around the world. As this is a key component of Diablo IV’s seasonal content strategy, you will be the tip of the spear planning the content release schedule, configuring products using our internal tooling, and working with stakeholders across disciplines to ensure regular updates to the store throughout each season go smoothly. Additionally, you will strive to continually improve processes and encourage best practices.

This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.

What you bring to the table:

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

  • Manage the virtual product offers of the Diablo IV in-game storefront throughout each season to deliver an exceptional player experience.

  • Utilize internal tools to configure product contents, pricing, and availability.

  • Assist with scenario planning and maintaining the shop content roadmap.

  • Organize and maintain an ever-growing catalog of virtual products to facilitate communication and analysis.

  • Work with the analytics team to help identify sales trends and quantify purchase behaviors.

  • Quickly identify and resolve unexpected issues related to the shop experience as they arise.

  • Create contingency plans to mitigate errors and downtime risks.

  • Collaborate with Engineering, Production and QA stakeholders to push updates, resolve blockers, and create visibility.

Minimum Requirements:


  • 2+ years of experience working on a live service game with preference in analytics, monetization, QA or production

  • Demonstrated ability to interpret and analyze eCommerce sales data, and apply those insights toward recommendations focused on improving the shop and content offerings

  • Demonstrated experience building relationships with stakeholders across various internal teams

  • Experience with reading and interpreting analytics dashboards

Knowledge & Skills

  • Bachelor’s degree or equivalent experience

  • Demonstrated verbal, written and interpersonal communication skills

  • Strong verbal, written and interpersonal communication skills

Extra Points

  • A passion for video games!

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest.

Our World

At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us.

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.


We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;

  • 401(k) with Company match, tuition reimbursement, charitable donation matching;

  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;

  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;

  • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting

In the U.S., the standard base pay range for this role is $72,720.00 - $134,460.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.