Blizzard is seeking an experienced community manager with a strong focus on creating editorial community content and messaging. As part of the Overwatch Community Development org, this person will play an instrumental part in shaping the voice of the development team to the community by creating messaging that speaks to players who are passionate about the development of the game. They are also an experienced communicator, working closely with both the development and publishing team to build community trust and sentiment.
The ideal candidate is a curious and efficient self-starter with a growth mindset, who understands the editorial process in a rigorous live operations environment and has a proven track record as a high functioning individual contributor in a large-scale gaming community role.
Responsibilities
- Ideate, validate, and create plans to execute on editorial content that resonates with the broader Overwatch community. This can take the form of blog articles, “Developer Update” style video scripts, emergent issue messaging, and more.
- Create content that is inclusive, speaking to our entire community.
- Engage with the community, especially around the content you create, across multiple channels, including the official forums, reddit, and Discord.
- Be a committed editorial presence, ensuring that all player facing content is consistent with the tone and voice of both the brand and the development team.
- Build trusted relationships throughout the organization that better informs the content you create and your community engagement. Be collaborative.
- Through an understanding of performance data, iterate and improve upon previous executions, while providing reporting and visibility to the publishing org.
- Build relationships with creators and community influencers that will benefit your editorial content strategy.
- Provide meaningful feedback to the development team through contribution to regular reports and updates.
Player Profile
Requirements
- 2-4 years of experience in either community management or community development for a major games franchise.
- Experience working directly with development teams, and a keen understanding of the development process.
- Minimum two years’ experience as an individual contributor to a publishing organization that operates at scale.
- Minimum two years’ experience creating editorial or fan site community content.
- Minimum two years of contributing to the editorial process for player facing communications.
- Familiarity with the Overwatch franchise
- Familiarity of modern CMS systems and publishing tools.
- A record of creating successful content plans and taking them from ideation to execution.
- Able to work live events and flexible hours to meet community needs.
Pluses
- A passion for Overwatch and its diverse community.
- Passionate about not just games, but also the development process.
- Existing strong personal network within Blizzard’s communities.
- Video script writing experience.
- Experience as a voice of the team or public spokesperson for a major game franchise.
Our World
Activision Blizzard, Inc. (NASDAQ: ATVI), is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!
Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.
Activision is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.
