About Us: Agent Ink is a merchandising and brand incubator company. We specialize in helping creators develop and execute premium merchandise and build brands that resonate. As an art-forward company, we place great value on creativity, collaboration, and cultivating a strong company culture. We're looking for a highly organized and proactive Administrative Assistant to join our team and support our daily operations.
Key Responsibilities:
Customer Service: Handle all customer inquiries via email, phone, and social media, ensuring timely and professional responses.
Client-Facing Support: Act as the first point of contact for clients, providing exceptional service and communication.
Calendar Management: Coordinate and manage schedules for the executive team, including booking meetings, appointments, and team events.
Inbox Management: Organize and prioritize incoming emails and messages for executives, ensuring timely follow-up and action.
Social Media Management: Post regularly on social media platforms and develop strategies to engage our audience. You will also execute social media campaigns and monitor performance.
Reporting: Create and maintain reports to track business performance, social media analytics, and other key metrics.
Team Support: Assist the executive team with a variety of administrative tasks, including preparing documents, coordinating projects, and managing workflows.
Multitasking & Flexibility: Jump in wherever needed to support the team, including handling ad-hoc tasks and administrative duties as they arise.
Video Conferencing: Participate in team calls with video on, contributing to discussions and ensuring effective communication.
NSFW Content: Be comfortable working with NSFW artwork and products, as this is a core aspect of our business.
Required Skills & Qualifications:
Excellent grammar and written communication skills.
Strong verbal communication skills, with the ability to interact confidently with clients and team members.
Experience in customer service and client-facing roles is essential.
Proficient in managing social media platforms and developing content strategies.
Ability to manage calendars and inboxes with high efficiency.
Strong organizational skills and attention to detail.
Ability to prioritize tasks, multitask, and manage time effectively.
Comfortable being on video during team meetings and calls.
Must be comfortable working with NSFW content and products.
Preferred Qualifications:
Previous experience in an administrative or customer service role.
Familiarity with social media scheduling and reporting tools.
Experience working in a fast-paced and client-driven environment.
Time:
We are estimating a need of 5-10 hours per week to start.
You must include your resume in your application email to be considered.
