This job listing expired on Jul 25, 2023
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Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

The Analytics Implementation Engineer position is a client-facing role requiring both technical and business/marketing knowledge and skills. Work to gather and understand unique business requirements for each project and develop and build customized solutions to meet the requirements with Adobe Analytics as well as other platforms and tools. In addition, this role will help different development teams implement analytic tracking code throughout their websites and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and solve technical issues when they arise. While not a programming position, it is a very technical job with constant customer interaction. Successful candidates will be able to understand the data being collected and use this understanding to assist business and technical customers with data reporting. The responsibilities listed are not all inclusive and additional duties may be assigned.

Responsibilities:

  • Gather, document and help form/guide client business requirements, key performance indicators and other functional and/or technical requirements

  • Design customized solutions and technical tag implementation strategies

  • Generate customized analytic collection code and assist with its implementation and deployment

  • Support client developers and third parties throughout the implementation process

  • Validate and debug implementation and follow through on issues until resolved

  • Light manipulation of JavaScript as needed to customize analytic solutions

  • Advise key customers and drive client success based on clients most important business drivers

  • Communicate confidently and proactively with customers throughout the project lifecycle

  • Actively participate in collaborations with multiple data customers (e.g., Q&A sessions, diagnostic sessions, and brainstorming exercises)

  • Handle multiple client engagements simultaneously

  • Align customer expectations appropriately and keep projects on schedule and within scope

  • Some technical writing and creating of documentation and presentations

Qualifications:

  • 3-5 years’ experience working in analytics implementation and administration

  • Experience working with Adobe Analytics, Google Analytics, Segment or similar tools

  • Proven understanding of common analytics use cases including KPI development, dashboard creation, online marketing, advertising technology, digital attribution, experimentation, and media consumption

  • Passion for the internet domain and use of technology to solve business problems

  • Must be self-motivated, responsive, professional and dedicated to customer success

  • Possess an innovation-friendly approach to problem solving

  • Exceptional organizational, presentation, and communication skills both verbal and written

  • Consistent track record of learning quickly and handling change effectively

  • Bachelor’s degree or equivalent work experience

Desired qualifications:

  • Experience with Adobe Experience Cloud solutions beyond Adobe Analytics / Customer Journey Analytics (such as Adobe Launch, Target, or Adobe Experience Platform)

  • Experience with custom schema definition using Segment, Google Analytics 4, Adobe Experience Platform or similar

  • Experience with mobile application analytics implementation

  • Experience with DOMO, Tableau, AWS Quicksight, or similar

  • Experience with Python/R

  • Familiarity with Web/REST APIs

  • Working experience with collaborative source code management using Github or similar

  • SaaS or other software implementation experience

  • Master’s degree in business or other related advanced education

  • Experience in large-scale software engineering organizations (Agile or related experience)

  • Japanese language proficiency and working experience strongly preferred

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$127,400—$191,000 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.