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The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
We have flexibility to have this position sit out of either our Aliso Viejo, CA, Austin, TX, or San Mateo, CA offices. This is an in-office role and will expect the individual to commute to the office 3-5 days per week.
The Bilingual Administrative Assistant reports to the Manger of Office Services, providing administrative support to the department’s Director(s)/Sr. Director(s) (“Executive”).
This position serves as a liaison to the Executive of the EU/US/AU teams and the Japan team, who is fluent in both Japanese and English and well versed with both US/JP business cultures and manners. The Administrative Assistant will perform a variety of administrative tasks that require independent judgment, discretion, and confidentiality. This position provides high-level administrative support by conducting research, handling information requests, preparing correspondence, receiving visitors, arranging conference calls, scheduling meetings, arranging travel (domestic and international), and generating expense reports. Also, the Administrative Assistant routinely reviews the work of and provides direction to others to complete projects and assignments in a timely manner.
Manages and maintains complex Executive’s calendar(s), including scheduling travel, conferences, making appointments, and arranging meetings; and events;
Arrange team/department events and meals;
Manages facilitating team/department meetings, events, and conferences, working in collaboration with Facilities, IT, and internal/external stakeholders;
Maintains office services by organizing office operations and procedures;
Ensure a timely flow of information, obtain signatures and authorizations, answer and screen phone calls and manage correspondence and communication flow for the Executive;
Submit expense reports for the Executive and/or department, as assigned;
Expertly represent the Executive through initial contact meetings or telephone conversations;
Welcomes guest and visitors and directing to applicable team members;
Act as administrative liaison between the Executive, and other departments not limited to, but within Sony Groups, vendors, and industry contacts (including oversea contacts);
Function as a communications hub for the Executive and their team(s), staying current on, and publishing, as requested, teams’ travel and holiday schedules with ability to locate and contact team members as needed;
Serve as an effective knowledge base for staff within the team/department, especially for process and procedures, providing assistance in a hands-dedicated manner;
Liaise effectively with Executive Assistant counterparts and build strong working relationships with a wide range of company partners at all levels;
Records meeting discussions and provide minutes as requested;
Continually improve processes and procedures to reduce work time and cost without compromising quality;
Receives work in the form of short-, mid-term and long-term assignments that often require use of independent judgment outside of established procedures;
Function as the contact person for internal system access requests between the team/department and applicable team/departments in Japan;
Liaise with the internal/external Translation department/company to process internal requests;
Draft and translate documents/emails as needed;
Handles highly confidential information with discretion; and
Provide ad-hoc support to Executive as needed.
Bachelor’s degree or equivalent
At least 5 years of Executive/Administrative Assistant or similar experience
Fluency (native level) in written and verbal communication skills in both Japanese and English
Understands and is familiar with Japanese business culture and customs
Proficiency in Microsoft Office Suite, including Excel, and PowerPoint
Ability to work independently on difficult projects with minimal supervision
Ability to maintain a high degree of confidentiality and discretion
Strong interpersonal skills
Sense of urgency, and ability to multitask in fast paced environment
Exceptional attention to detail
Ability to stay calm and deliver in high stress situations
Strong time management skills
Adaptable and Open-minded
The usual and customary methods of performing the job’s functions require the following physical demands: walking, standing, sitting, lifting, carrying pushing, and/or pulling; at times, lifting items above twenty-five pounds.
Experience working in a Japanese company
Experience in Concur; JIRA, Confluence, Conga, and SAP/SRM
An interest in interactive entertainment
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At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
The estimated base pay range for this role is listed below.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.