Nintendo of Europe SE

Intern Customer Experience*

Testing, QA & Customer Care | Students | Temporary | Full-Time |

Level up!

Nintendo Co., Ltd., headquartered in Kyoto, Japan, has been providing a wide range of entertainment products and experiences since its founding in 1889, beginning with the manufacture and sale of Hanafuda playing cards. Since the 1983 release of the Family Computer (Famicom) system in Japan, and continuing through Nintendo Switch 2, Nintendo’s focus has been the development, manufacturing, and sale of its gaming systems and software.

At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world.

Tasks

Compiling and managing product information for Customer Support teams in the product information Sharepoint Site
Conducting analysis of product performance and issues from Customer Support interactions
Creating reports on the results of analysis
Maintaining and updating the internal knowledge centre, ensuring that process documentation and training materials remain up to date
Working and collaborating with other departments and Nintendo European offices

Requirements

The internship has to be mandatory for your current studies (proof from the university is required) in the fields of product lifecycle management, engineering or business processes
The minimum length of the mandatory internship should be 6 months
Interest in product Customer Experience
Very good English skills, another European language would be a plus
Very good MS Office skills, knowledge of Sharepoint sites is a plus
Passion for games and the video game industry

Earliest possible start date: November 1, 2026

Please note that all tasks will be executed in close cooperation with the internship supervisor!

Are you interested? We look forward to receiving your application in English, your earliest possible starting date and the mandatory letter from your university including the minimum and maximum duration of your internship. Your application can only be processed if you submit the required proof.

* With this job advertisement, we would like to encourage people of all genders to apply. Therefore, we refrain from explicitly mentioning any gender. Our company is opposed to gender-based discrimination, as well as discrimination based on other legally protected characteristics.

Testing, QA & Customer Care Students Temporary Full-Time Intern Customer Experience req90

Compiling and managing product information for Customer Support teams in the product information Sharepoint Site
Conducting analysis of product performance and issues from Customer Support interactions
Creating reports on the results of analysis
Maintaining and updating the internal knowledge centre, ensuring that process documentation and training materials remain up to date
Working and collaborating with other departments and Nintendo European offices

The internship has to be mandatory for your current studies (proof from the university is required) in the fields of product lifecycle management, engineering or business processes
The minimum length of the mandatory internship should be 6 months
Interest in product Customer Experience
Very good English skills, another European language would be a plus
Very good MS Office skills, knowledge of Sharepoint sites is a plus
Passion for games and the video game industry

Earliest possible start date: November 1, 2026