This job listing expired on Apr 9, 2024

We are EA—the world's largest video game publisher. You are probably familiar with many of our titles— EA Sports FC, Madden, NHL, F1, UFC, Apex Legends, The Sims, and Jedi: Fallen Order to name a few. But what does that mean for you? It means more opportunities to unleash your creativity, be inspired by those around you and ignite your path in any direction you choose.

The Challenge Ahead

We are looking for a UX Research Manager to cultivate an inspired research function across EA Sports NHL, UFC, F1, and WRC franchises, collectively known as Catalyst, with an opportunity to influence important decisions on some of the world's most recognizable sports gaming franchises. Apply your passion for research and digital entertainment to help us remain at the forefront of the development of fun and creative gaming experiences. Lead and empower your team to help increase the quality of EA's products and work with design and production leaders to integrate usability and user research into the development process.

You will lead research for the Catalyst portfolio of games as well as Special Projects across EA Sports. You will report to the Senior UX Research Manager responsible for American Football and Catalyst.

Key Responsibilities

  • Develop and lead researchers working across the Catalyst franchises.

  • Manage and review the execution of user research conducted by the team.

  • Pioneer new and existing methods for assessing player engagement, player behavior, and use of games as entertainment products.

  • Coordinate with design, production, and other partner teams (e.g., Quality Verification) to maximize the value of user research.

Qualifications & Skills

  • You have an advanced degree in psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry and/or education experience.

  • You have 5+ years of industry experience in user research or a related role with at least three years of leadership experience.

  • You can recommend actions using objective data and influence the actions taken based on that data.

  • You have excellent organizational skills and are passionate about helping teams succeed.

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.