This job listing expired on Apr 10, 2024

We are EA—the world's largest video game publisher. You're probably familiar with many of our titles— Apex Legends, The Sims, FIFA, Dragon Age, and Madden to name a few. We are looking for a Senior UX Researcher who should not only love games but also has a passion for shaping and evaluating the gaming experience.

You will develop research plans that span the full product development cycle and work with development teams to integrate user research insights into the development process.

You will be part of the team in charge of leading the UX research effort for EA Sports FC. This position report to the Senior UX Research Manager and is a hybrid work model out of our Vancouver studio (please note: you MUST be onsite in Vancouver OR be willing to relocate to Vancouver).

Main responsibilities:

  • Work closely with game teams, studio leadership, and quality verification to understand franchise goals and strategies. Develop long-term user research plans for EA’s titles accordingly.

  • Conduct user research activities for multiple EA products across multiple platforms (including mobile, PC, and console).

  • Gather and analyze data using several qualitative and quantitative research methods (interviews, lab studies, heuristic evaluations, surveys).

  • Effectively communicate research results to help multiple levels of the organization in creative ways, while providing recommendations and ongoing design consultation.

  • Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers) to produce insights which improve the trajectory of their product work.

  • Develop short-term and long-term UX research plans to address product goals, and align the research effort with the other research functions at EA (Ex: Marketing research, Analytics)

  • Create new research approaches as necessary while maintaining research quality and process.

Qualifications & Skills:

  • You have a degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience.

  • 5+ years’ industry experience in research design and conducting user research studies across platforms.

  • Expertise in research design, fluent in multiple qualitative and quantitative methodologies (such as playtests, usability studies, contextual inquiry, questionnaire development and survey research).

  • Experience aligning partners to promote forward progress.


The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.


  • British Columbia (depending on location e.g. Vancouver vs. Victoria): º $93,700 - $153,900 CAN Annually

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.