To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out our YouTube channel where we share behind-the-scenes insights and stories direct from our team members!
Job Description
We are seeking a highly skilled and experienced Customer & Market Insights Specialist to join our Global Brand Marketing team. In this specialist-level role, you will play a pivotal part in recommending, coordinating, and executing all internal and external research initiatives. Your primary focus will be on driving front-end consumer insights for our franchises. The overall objective is to support the development of our consumer insight capabilities and long-range planning, encompassing early concepting, validation work, and brand equity tracking.
Daily responsibilities
Taking part in the management, development, and execution of all customer and market research studies.
Monitoring, assessing, and communicating market trends and competitive information to determine strategies for segmenting the market and enhancing brand attractiveness and competitiveness.
Assisting business units with their research needs for projects, completing them according to the project schedule, solving day-to-day data/client issues with minimal supervision, and addressing business unit questions related to specific project execution.
Collaborating with selected research agencies to complete research initiatives.
Working with cross-functional teams to provide consumer insights and support the gaming category.
Qualifications
A minimum of 3 years of experience in a Market Research Specialist role or in the broader Market Research field.
Proficiency in working with Google Suite and/or MS Office.
Experience using various research tools (NPD, PowerBI, Tableau, etc.).
Solid presentation skills to deliver findings to senior management.
Experience in the entertainment industry is preferred.
Demonstrated ability to manage research projects from scoping to final analysis.
Ability to collaborate with internal clients to support their research goals.
Ability to work independently within a team environment.
Strong analytics and consumer insight expertise.
Fluency in spoken and written English.
Additional Information
Working mode For this role you can choose between a remote-first or office-first working mode.
Office-First: working primarily from the Warsaw, Wroclaw, or Cracow studio for a minimum of 10 days per month.
Remote-First: working from home.
Perks & Professional Growth
Flexible working hours — start your workday anytime between 8:00 and 10:00 AM.
A welcome pack filled with goodies — to help you feel right at home once you join the team.
Trainings, lectures and courses — internal workshops, external training for each employee, ‘Meet a star’ events, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available. There’s always something to learn!
Merch — gifts for newborn rebels and regular chances to nab some cool swag!
Health & Well-being
Private medical healthcare — a selection of medical plans with dental care to choose from, which are also accessible for your partner and relatives.
Support during COVID-19 — regular tests and COVID vaccinations at the studio as well as professional advice and guidance from a specialist doctor.
Psychological care — free mental health support and various well-being webinars.
Multisport card — gain access to a wide number of sporting and fitness facilities across the city.
Social Activities & Life in the Office
Dog-friendly office — dog owner? Bring your pooch with you and look after them while working! There’s always a furry friend or two to meet at the studio.
Social events — we host regular gatherings at the studio where we can all unwind, play games, and just have some fun together.
Healthy selections — organic fruit, snacks, muesli, organic honey, vegan milk, and speciality coffee are all at your disposal around the studio. Enjoy!
Truly international working environment — a chance to meet and work with a diverse selection of people from all around the world.
Head office in Warsaw
Sustainable campus with an eco ethos — solar panels provide green energy, 2000 plants and an air-filtering system to help provide clean air, electric car charging points, flower meadows, and more green features in the works.
An onsite, well-equipped gym with a climbing wall, daily Gym Assistant support and yoga and healthy spine classes.
Car and bike parking spaces.
A designated space for your bicycle, as well as bicycle repair equipment and showers available whenever you need them.
No dress-code — we like to keep it casual.
