This job listing expired on Feb 27, 2024

To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out our YouTube channel where we share behind-the-scenes insights and stories direct from our team members!

Job Description

We are seeking a highly skilled and experienced Customer & Market Insights Specialist to join our Global Brand Marketing team. In this specialist-level role, you will play a pivotal part in recommending, coordinating, and executing all internal and external research initiatives. Your primary focus will be on driving front-end consumer insights for our franchises. The overall objective is to support the development of our consumer insight capabilities and long-range planning, encompassing early concepting, validation work, and brand equity tracking.

Daily responsibilities

  • Taking part in the management, development, and execution of all customer and market research studies.

  • Monitoring, assessing, and communicating market trends and competitive information to determine strategies for segmenting the market and enhancing brand attractiveness and competitiveness.

  • Assisting business units with their research needs for projects, completing them according to the project schedule, solving day-to-day data/client issues with minimal supervision, and addressing business unit questions related to specific project execution.

  • Collaborating with selected research agencies to complete research initiatives.

  • Working with cross-functional teams to provide consumer insights and support the gaming category.


  • A minimum of 3 years of experience in a Market Research Specialist role or in the broader Market Research field.

  • Proficiency in working with Google Suite and/or MS Office.

  • Experience using various research tools (NPD, PowerBI, Tableau, etc.).

  • Solid presentation skills to deliver findings to senior management.

  • Experience in the entertainment industry is preferred.

  • Demonstrated ability to manage research projects from scoping to final analysis.

  • Ability to collaborate with internal clients to support their research goals.

  • Ability to work independently within a team environment.

  • Strong analytics and consumer insight expertise.

  • Fluency in spoken and written English.

Additional Information

Working mode For this role you can choose between a remote-first or office-first working mode.

  • Office-First: working primarily from the Warsaw, Wroclaw, or Cracow studio for a minimum of 10 days per month.

  • Remote-First: working from home.

Perks & Professional Growth

  • Flexible working hours — start your workday anytime between 8:00 and 10:00 AM.

  • A welcome pack filled with goodies — to help you feel right at home once you join the team.

  • Trainings, lectures and courses — internal workshops, external training for each employee, ‘Meet a star’ events, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available. There’s always something to learn!

  • Merch — gifts for newborn rebels and regular chances to nab some cool swag!

Health & Well-being

  • Private medical healthcare — a selection of medical plans with dental care to choose from, which are also accessible for your partner and relatives.

  • Support during COVID-19 — regular tests and COVID vaccinations at the studio as well as professional advice and guidance from a specialist doctor.

  • Psychological care — free mental health support and various well-being webinars.

  • Multisport card — gain access to a wide number of sporting and fitness facilities across the city.

Social Activities & Life in the Office

  • Dog-friendly office — dog owner? Bring your pooch with you and look after them while working! There’s always a furry friend or two to meet at the studio.

  • Social events — we host regular gatherings at the studio where we can all unwind, play games, and just have some fun together.

  • Healthy selections — ​​organic fruit, snacks, muesli, organic honey, vegan milk, and speciality coffee are all at your disposal around the studio. Enjoy!

  • Truly international working environment — a chance to meet and work with a diverse selection of people from all around the world.

Head office in Warsaw

  • Sustainable campus with an eco ethos — solar panels provide green energy, 2000 plants and an air-filtering system to help provide clean air, electric car charging points, flower meadows, and more green features in the works.

  • An onsite, well-equipped gym with a climbing wall, daily Gym Assistant support and yoga and healthy spine classes.

  • Car and bike parking spaces.

  • A designated space for your bicycle, as well as bicycle repair equipment and showers available whenever you need them.

  • No dress-code — we like to keep it casual.