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Systems Designer (Matchmaking)

Blizzard Entertainment logo Blizzard Entertainment
🇪🇸 Barcelona, Spain
Contract Full Time
Experience Level Intermediate (2–5 years)
Published Date

Welcome, heroes! 

Overwatch Rush is a new top-down Hero shooter designed specifically for mobile, set in the Overwatch universe.

Overwatch Rush is being developed by a dedicated team with deep mobile experience. Join us as we expand the Overwatch universe and bring fresh new adventures to players across all platforms!

We are currently looking for a Senior Systems Designer (Meta) to work on Overwatch Rush for Blizzard.

As a Systems Designer (Matchmaking), you will own the design, tuning and evolution of matchmaking systems to ensure that the player experience across the entire lifecycle is engaging and retentive.

You will be partnering with other Designers, Product Managers, Developers and QA analysts to realise the above, validate the player experience, identify areas of improvement and continually optimize the game.

We’re an inclusive team that welcomes new members with unique perspectives. We care deeply about the games we build and how we create them. We can't wait to meet you!

Responsibilities

  • Design and iterate on matchmaking systems for real-time PvP matches to deliver the intended experience, in terms of match quality, engagement, fairness and queue times.
  • Maintain and iterate player skill rating models to track player skill with precision and adapt the same for an optimal experience across different player cohorts.
  • Design solutions that engage players at every stage—from first-time players to top-tier competitors
  • Tune and refine matchmaking across multiple factors: position in the player journey, skill, latency, mode ruleset, match experience and player behavior
  • Clearly and concisely communicate the systems design, approach and requirements to team members and key stakeholders through documentation, presentations and visual tools to convey key concepts, mechanics and systems required.
  • Work within a multidisciplinary team of designers (Gameplay, Modes, AI etc.), product managers, developers and QA to deliver the intended experience and key metrics.
  • Use data, player feedback, and playtesting to evaluate player behavior and matchmaking performance, identify improvements and address them deftly within the live game environment.
  • Respond to emergent QA and design issues/problems in development and ensure these are addressed in line with feature goals and development timelines.
  • Contribute to an active community of designers, giving and receiving feedback and helping each other improve their work and techniques.

Minimum Requirements

  • Experience in systems design with a focus on multiplayer or competitive gameplay
  • Deep understanding of matchmaking and ranking systems (openSkill, MMR, ELO, TrueSkill, etc.)
  • Ability to break down complex problems into clear, actionable solutions, recognize tradeoffs and balance multiple factors to deliver an optimal outcome.
  • Strong analytical skills with the ability to translate data into insights on player behaviour and experience, and drive meaningful design improvements.
  • Excellent verbal and written communication and presentation skills. Able to clearly document game design concepts and articulate them succinctly to team members and stakeholders.
  • Strong planning and organizational skills that allow you to establish and follow key critical initiatives.
  • Comfortable working with designers and business performance professionals from a wide range of backgrounds.
  • Excels in a collaborative and flexible environment where your role will evolve in line with the ongoing plans for development.

Plusses

  • Experience working on live service F2P games with ongoing system iteration.
  • Understanding of player behavior, retention mechanics, and game economies.
  • Technical fluency that enables effective collaboration with engineers.

Your Platform

Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.

Our World

Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Applications for this role will be reviewed from w/c 27th April

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