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The World of Warcraft team is seeking an engineer to join the Server Reliability team. In this role, you will work with engineers and designers to enable hosting new and exciting content.

As a server reliability engineer, we’ll need you to investigate any service issues that occur, partnering closely with designers and engineers to push new content and deploy fixes. You’ll find yourself digging into source code, reviewing changes looking for hidden complexities, tracking evidence in logs and server telemetry, and using your eye for reliability to help the team make great decisions. If you are someone who loves solving technical service issues, we’d love to see your application.

Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer competitive benefits and strive for a healthy work / life balance. We work hard to foster a deeply collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything, and we are dedicated to creating the most epic entertainment experiences… ever. Join us!

This position is expected to be a hybrid role, with some work in – office and some work from home. The home studio for this role is Irvine, CA.

What you will do…

  • Create, and support the build systems and automation for World of Warcraft.

  • Deploy data hotfixes to databases throughout the development lifecycle.

  • Review, build, and deploy server software in a live environment.

  • Diagnose software problems occurring within the World of Warcraft servers.

  • Promote, contribute to, and participate in our culture of inclusion and diversity

To succeed, you must have…

  • The ability to use deductive reasoning to solve problems

  • 3+ Years of Software Development Experience

  • Exposure to C++

  • A tenacious curiosity for diagnosing exactly why something went wrong

  • A reliability geared mindset, to be able to look at the architecture of a system and help predict how changes might impact customers and infrastructure

  • Familiarity with Networking and Server Design concepts

  • Fluency in an object-oriented programming language

  • Strong communication skills

We’re also interested in hearing stories you may have about…

  • Working with Linux and/or Databases

  • Used automation to help reduce toil and/or increase development velocity.

  • Needing to solve problems that were tricky and technical

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Accommodation Request: We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest.

Our World

At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us.

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;

  • 401(k) with Company match, tuition reimbursement, charitable donation matching;

  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;

  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;

  • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $37.26 - $68.93 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.