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The World of Warcraft team is seeking an engineer to join the Server Reliability team. In this role, you will work with engineers and designers to enable hosting new and exciting content.

As a server reliability engineer, we’ll need you to investigate any service issues that occur, partnering closely with designers and engineers to push new content and deploy fixes. You’ll find yourself digging into source code, reviewing changes looking for hidden complexities, tracking evidence in logs and server telemetry, and using your eye for reliability to help the team make great decisions. If you are someone who loves solving technical service issues, we’d love to see your application.

Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer competitive benefits and strive for a healthy work / life balance. We work hard to foster a deeply collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything, and we are dedicated to creating the most epic entertainment experiences… ever. Join us!

What you will do…

  • Create, and support the build systems and automation for World of Warcraft.

  • Deploy data hotfixes to databases throughout the development lifecycle.

  • Review, build, and deploy server software in a live environment.

  • Diagnose software problems occurring within the World of Warcraft servers.

  • Promote, contribute to, and participate in our culture of inclusion and diversity

To succeed, you must have…

  • The ability to use deductive reasoning to solve problems

  • 5+ Years of Software Development Experience

  • Proficiency with C++

  • A tenacious curiosity for diagnosing exactly why something went wrong

  • A reliability geared mindset, to be able to look at the architecture of a system and help predict how changes might impact customers and infrastructure

  • Familiarity with Networking and Server Design concepts

  • Fluency in an object-oriented programming language

  • Strong communication skills

We’re also interested in hearing stories you may have about…

  • Working with Linux and/or Databases

  • Used automation to help reduce toil and/or increase development velocity.

  • Needing to solve problems that were tricky and technical

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Accommodation Request: We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest.

Our World

At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us.

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.