The Diablo 4 team is seeking a highly motivated and experienced operations manager to support our staff and department culture. You will be a key partner to senior department leadership and provide support by aiding in communication, planning and culture.
We have a world-class team who are dedicated and passionate about their work. You will apply your people management background and skills to help improve the day-to-day life of the team. We’d love to see some department-related experience, however experience in supporting career development and team dynamics will be most critical to success.
This role will be required to be onsite at either our Albany or Irvine studios.
Support leadership plans with resource planning, budget forecasting and utilization; track annual department budget and work with leaders to maximize impact.
Support leadership in tracking, evaluating and actioning on employee sentiment and engagement.
Identify areas for department development with respect to both the staff and leadership. Partner with HR and executive assistants to arrange training events with internal trainers and external vendors.
Plan and schedule meetings to promote team growth and cohesion, including information sharing sessions and periodic social events.
Develop and facilitate recurring intra-department meetings (weekly all hands, bi-weekly leads meeting, weekly TD meeting), track follow-up and action items.
Champion employee and team communication, including emails, slack channel updates, department presentations and more.
Own department specific collateral creation including new hire onboarding, offboarding and knowledge transition support.
Partner across organizations within the franchise to promote best practices, consistency and aligned employee experience.
Partner with Finance, HR, and support teams to support key monthly, quarterly and annual cycles.
5+ years experience in operational support, preferably in entertainment or software development
Experience supporting business culture & effectiveness
Exceptional verbal and written communications skills, attention to detail and follow-up
Working knowledge of game development and the games industry
Experience with team building and engagement planning
Ability to collaborate and communicate across a variety of levels from team members to leaders
Experience with budget planning and utilization in organizations of 100+ people
Knowledge of the Diablo franchise or other Blizzard games
Bachelor Degree in business, game development or related fields
Experience in organizational development or effectiveness
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
Accommodation Request: We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest.
At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us.
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
401(k) with Company match, tuition reimbursement, charitable donation matching;
Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.
In the U.S., the standard base pay range for this role is $87,480.00 - $161,910.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.