This job listing expired on Sep 18, 2020
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Zynga is looking for new talent to join our Release Operations team. The team’s main responsibility is to manage our global releases to our players around the world. You will be part of a global team working with multiple projects and teams reporting to the Manager, Release Operations.

Main Responsibilities

  • Manage the releases of Zynga’s global game catalogue to our users via the Google Play Store, Apple App Store etc.
  • Build and maintain relationships with product teams to ensure smooth delivery of graphical assets, metadata and builds to publishing partner store fronts
  • Use custom tools and services that automate, facilitate and improve the distribution of products to various platform storefronts
  • Drive submission and release best practices with game teams by identifying areas of improvement and rolling out new processes
  • Provide clear and concise information to stakeholders and the leadership team to reduce risks for app releases
  • Work closely with the other members of the release team in Zynga across North America, India, and the UK
  • And any other issues as needed

Examples Of Tasks Include

  • Conduct professional written and verbal communication with key stakeholders with a service-minded approach
  • Maintain a historical archive of submitted data using GitHub
  • Troubleshoot and resolve build and submission issues and failures
  • Understand the risks present in any planned submission and release
  • Identify platform changes that may affect the business and highlight risks as needed
  • Review and document retrospectives of submissions to improve and streamline the process
  • Managing provisioning profiles and development certificates
  • Provide additional assistance for other Mobile Submit tasks such as documentation, submissions and the administration of the Apple, Google Play and Amazon development portals

Experience

  • Proven communication skills; ability to collaborate and build relationships with multi-functional, multi-regional teams is essential
  • Excellent organisational and time management skills; ability to prioritise workload effectively and in line with business needs
  • Strong team player; ability to work with a team spread across different locations
  • Proven ability to work independently and create informative documentation
  • Proven ability to learn new skills quickly, work efficiently and keep a cool head at busy times
  • Ability to read and edit json scripts
  • Experience with JIRA/Confluence or similar
  • Understanding of app/game development lifecycles

Nice To Haves

  • Good understanding of mobile ecosystems
  • Prior use or knowledge of the mobile developer portals
  • Working knowledge of Apple profiles and certificates
  • Source control experience; GitHub, Perforce
  • Working with Agile methodologies

What We Offer You

  • Work in a studio that has complete P&L ownership of games
  • Competitive salary, discretionary annual bonus scheme and Zynga RSUs
  • Full medical, accident as well as life insurance benefits
  • Catered breakfast, lunch and evening snacks
  • Child care facilities for women employees and discounted facilities for male employees
  • Well stocked pantry
  • Generous Paid Maternity/Paternity leave
  • Employee Assistance Programs
  • Active Employee Resource Groups – Women at Zynga
  • Frequent employee events
  • Additional leave options for most employees
  • Flexible working hours on many teams
  • Casual dress every single day
  • Work with cool people and impact millions of daily players!