This job listing expired on Jun 24, 2022
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The IT Support Technician will be responsible for providing support to remote, onsite workers and vendors.

Main Responsibilities

  • Troubleshoots, maintains, and monitors internal hardware, software, printers.
  • Assists in the installation, implementation, upgrades of internal IT Systems and software as and when needed.
  • Maintain all IT end-user equipment, hardware, software, and supplies.
  • Excellent communication skills, both written and verbal with the ability to communicate at all levels and the ability to carry out tasks independently in non-standardized (ever-changing) work situations
  • Serves as 1st and 2nd Line Support while assisting Zynga and its subsidiary's employees across all regions
  • Participates in IT projects and owns projects pertaining to the technologies supported by IT Operations/Support.

TECHNICAL SKILLS / KNOWLEDGE

  • Support of both PC and Mac hardware
  • Windows 10 and macOS
  • AD administration, DHCP, DNS, SCCM, Imaging
  • JAMF, imaging
  • Microsoft 365 and GSuite / Google Workspace.
  • SSO and OneLogin
  • Jira and Confluence
  • Good networking and server knowledge
  • Mobile support, iOS and Android
  • Desired Skills and Experience
  • 4+ years of experience in the field.
  • Assisting projects; planning, prioritizing, and administering work.

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with applicable law.

We are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us at [email protected] to request an accommodation associated with your application for an open position.