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ZeniMax Media

Senior Systems Engineer

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ZeniMax Media
🇺🇸 Rockville, MD

ZeniMax is seeking a Senior Systems Engineer to join our corporate IT Enterprise Services team. This position will help manage a variety of enterprise infrastructure and services living in hybrid environments. You will work with a team of infrastructure practitioners to ensure the delivery of secure, performant, and stable applications to the entire ZeniMax family.

Responsibilities

  • Implement and support the integration of applications into a centralized identity provider using modern authentication and user provisioning protocols.
  • Partner with the other Systems Architecture & Engineering teams to manage various identity services such as Azure Active Directory.
  • Design, implement, and support identity automation products such as Adaxes, Quest, AzureAD Connect, and API protocols such as SCIM.
  • Participate in on-call rotation
  • Utilize root cause analysis to identify opportunities for improvement.
  • Building, managing, and maintaining the global server infrastructure to ensure the environment is healthy.
  • Administration and troubleshooting of enterprise mail services such as Exchange Online.
  • Administration of endpoint management systems such as System Center Configuration Manager (SCCM), Intune, Jamf, and Ansible.
  • Contribute to reliable monitoring and alerting for systems infrastructure.
  • Deliver continuous improvements to the org’s global security posture as well as enhance end user workflows.
  • Advanced troubleshooting of Active Directory issues in a multi-forest, hybrid cloud environment.
  • Resolve complex support tickets escalated from other teams.

Qualifications

  • Minimum of 7 years’ experience in System Administration.
  • Experience with multi-forest, hybrid Active Directory environments.
  • Experience with the Microsoft 365 enterprise suite including Exchange Online.
  • Strong customer engagement skills.
  • Experience creating security governance and enabling compliance.