This job listing expired on Jul 5, 2021
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Looking for a new challenge?

Yodo1 is a global games company on a mission: helping developers turn their games into scalable businesses. Today, our Managed Ad Services (MAS) platform is helping nearly one thousand developers around the world improve their mobile game monetization. In 2021, we expand to ten thousand.

We are re-imaging not only the future of the mobile gaming industry but the future of work. At Yodo1, we embrace a work-from-anywhere, excel-from-anywhere culture. If you thrive on frequent feedback in an entrepreneurial and flexible work environment, you’ll love being on our team.

We need a Technical Support Specialist to help us support 10,000+ indie developers in using our monetization SDK.

You will have the opportunity to learn and grow by:

  • Being a part of the development process of a groundbreaking product;
  • Learning a range of business and technical support scenarios in the mobile gaming industry;
  • Improving your ability to communicate complex concepts in simple terms.

What does success look like?

At Yodo1, our first question is always WDSLL: What Does Success Look Like? As our Technical Support Specialist, your contribution will be measured by your ability to resolve and eventually minimize technical errors faced by the developers who use Yodo1’s monetization SDK.

What you'll be doing:

  • Responding to and resolving technical customer queries as they arise;
  • Identifying areas for improvement of our developer documentation;
  • Making suggestions to the Yodo1 product team on how to improve our product to avoid future technical issues.

Must-have skills:

  • 1 year of experience developing, troubleshooting, and releasing Android and iOS applications using Unity;
  • Experience working with multiple advertising SDKs.

Qualities that will make you a great fit for our global team:

  • Communication: You’ll be working with colleagues and clients in multiple countries and must be able to communicate clearly, concisely, and proactively;
  • Scalable thinking: Yodo1 is on the fast-track to expansion; if you think scalably, you’ll advance quickly;
  • Entrepreneurial spirit: We love (and support) entrepreneurship among our staff.

We pay based on qualifications, experience, and fit for the role. We’re looking forward to working with some amazing people!