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Wolcen Studio

IT Support Specialist

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Wolcen Studio
πŸ‡«πŸ‡· Nice

Wolcen Studio is looking for an IT Support Specialist to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will manage the implementation and maintenance of our company’s computing needs.

Your main responsibilities will be:

  • To support daily activities for head office: onboarding, training, etc.
  • To ensure an ongoing interaction with head office users to identify and analyse news needs.
  • To propose, define and manage plans to regularly update/upgrade software and hardware.
  • To manage the devices renewal and the proper management of devices stock
  • To plan, organize, control and evaluate IT and electronic data operations
  • To design, develop, implement and coordinate systems, policies and procedures
  • To ensure security of data, network access and backup systems
  • To act in alignment with user needs and system functionality to contribute to organizational policy
  • To identify problematic areas and implement strategic solutions in time
  • To audit systems and assess their outcomes
  • To preserve assets, information security and control structures
  • To work on IS budget construction and IS budget updates
  • To monitor expenses and to propose actions to keep them in line with the IS budget
  • To authorise and monitor IT purchases, according to validated budget.
  • To manage contracts and relationships with external suppliers (for IS&T area)

PROFILE:

  • Strong and effective interpersonal communication skills essential
  • 3 / 4 years of experience and relevant qualifications in IS&T area
  • Experience with IS support, run of operations and project tracking
  • Previous experience in a Video Game industry would be an advantage
  • Leadership and autonomy with good reporting skills
  • Analytical and problem-solving skills
  • Focused on objectives, user satisfaction and mid-long-term results
  • Able to work in a fast-paced demanding environment
  • A flexible, intuitive and proactive approach, capable of dealing with ambiguity
  • Fluent English spoken and written