This job listing expired on Feb 16, 2022
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Come join our amazing team in bringing esports to MN!

Get to Know Us:

Wisdom Gaming Inc. (Wisdom) is an emerging leader in esports production specializing in content creation, tournament organization, design, and strategic brand activation. From concept to completion, Wisdom’s diverse team of experienced esports minds offer turnkey creative and production services, tournament organization capabilities, and marketing strategy for brands and publishers passionate about establishing their legacy in esports and gaming.

Our extensive network of influencers, talent, and gaming communities allow us to expand our client’s reach through aggregate viewership and simultaneous live streams, while creating compelling content across multiple genres and platforms.

Culture:

At Wisdom, we are powered by our people. Our culture is what makes Wisdom a fun and rewarding place to work. We encourage our employees to be authentic, creative, and great team players. Success is celebrated and integrity is the core of who we are and what we do.

What You Will Be Doing:

As the Retail Manager, you will be responsible for leading in the development and oversight of the Wisdom Gaming Studio retail store at the Mall of America and it’s online e-commerce sites. This position will not only be instrumental in the development of the set up of the retail infrastructure, but will also have the ability to build their own team. The ideal candidate is a deadline-focused self-starter with an eye for detail that operates with a customer service mindset.

Responsibilities:

  • Effectively champions the company’s vision, mission, culture, and overall business objectives.
  • Supports a high-performance team culture that values continuous improvements, learning and a commitment to quality.
  • Consistent monitoring and management of all operational aspects of the retail space.
  • Maintains store staff by recruiting, selecting, training, scheduling and reviewing employees.
  • Create a positive work environment that allows others to succeed and love coming to work.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • Secures merchandise by implementing security systems and measures.
  • Protects employees and customers by providing a safe and clean store environment.
  • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Financial oversight and reporting of budgets and sales.
  • Involvement in and leadership of meetings and team planning.
  • Communicating and enforcing all security regulations and protocols.
  • Performs other related duties as assigned.

Required Skills and Abilities:

  • Willingness to work long hours and on weekends and holidays.
  • Ability to multitask and remain calm in stressful situations.
  • Sound knowledge of safety measures and risk management strategies.
  • Great interpersonal and communication abilities.
  • Exceptional organizational and time management skills.
  • Strong proficiency with POS systems along with ability to train others
  • Market knowledge and the ability to assist in pricing and forecasting
  • Knowledge of gaming/esports
  • Availability to work with team members in a fast-paced environment.
  • Detail-oriented with an ability to manage multiple assignments.
  • Must be a collaborator with the ability to give and receive constructive criticism.

Education and Experience: A minimum of 3 years experience as a retail manager

Salary: Competitive salary based on experience

Working hours: Full-Time traditional 40 hour work week with potential for nights and weekends.

Work location: Bloomington, MN

Employment Terms

  • Background check may be required.
  • COVID vaccination is required for those working hybrid or working onsite at our headquarters' office.

How You Can Apply: Please submit a cover letter and resume via the online application portal.

Just A Little More About Wisdom Gaming:

Wisdom Gaming produces a mix of in-house and white label esports broadcasts in a variety of games. So far, we've put on tournaments in Heroes of the Storm, Legends of Runeterra, Rocket League, Teamfight Tactics, Valorant and more -- with aspirations of going much further.

We pride ourselves on a few things:

1) Ensuring that the content we develop serves the scenes for which we're making them. This means hiring professional players, commentators, and other game experts to ensure that our content makes a game's given community happy.

2) Striving for a healthy work-life balance for our employees and their families. We know that working within the esports and production landscape means reserving some evenings and weekends for broadcasts. As such, we work with employees to establish alternative work schedules -- or at least take comp time after a busy week -- to compensate.

3) Our top-notch FFXIV raiding party. It takes seamless team synergy to save the land of Eorzea, and we feel that we've got the perfect Free Company for the task. However, we're always searching for new warriors to help our cause.

Wisdom is committed to full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of our commitment, Wisdom will ensure that persons with disabilities are provided reasonable accommodations.