Job Overview
Community Manager, WOWS APAC/Traditional Chinese
Reports To
Regional Community Manager, WoWS APAC
What will you do?
Take the lead of all community activities in Taiwan/Hong Kong/Macau
Become the point-of-contact for WoWS Traditional Chinese community for internal and external stakeholders
Act like a bridge between local and region/global
Measure, monitor, and create detailed reports on community sentiment, concerns, and suggestions as well as community engagement performance
Drive the daily execution and growth across social, community, and influencer programs, and set priorities and do what it takes to achieve the team’s strategic goals
Work with other country’s community managers to gather input on regional and cultural differences to ensure campaigns are tailored to be impactful and appropriate regionally and locally
Collaborate closely with the Product Team for cross-channel community marketing CRM campaigns and engagement plans for product launches, new feature rollouts, and events
Research the latest trends and best practices to stay up to date on community trend
What are we looking for?
At least 5 years in Community Management or in a customer- or user-related role
Ability to discern, communicate, and uphold online community guidelines
Culturally sensitive across the APAC region
Native in Traditional Chinese
What additional skills will help you stand out?
Understand local community market, trend and users’ characteristic and behavior
Fluent in English. Having a skill set of one of the languages in SEA countries is plus
Understand customers and users (worked in Tech or FMCG industry)
Enjoy challenges to grow
Self-initiative
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
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