Interested in joining a fast-growing, innovative, gaming chair company in Esports industry? We are a tight-knit, entrepreneurial team of smart, dedicated professionals who are passionate about what we do. If you are energetic, success-driven, and ready to make a real impact, we need to meet you. looking for exceptional customer service representatives to be the voice of our company

QUALIFICATIONS/REQUIREMENTS:

• Previous experience in customer service, sales, and other related fields is preferred
• Possess good interpersonal skills
• At least 18 years of age
• Have reliable transportation
• ZenDesk knowledge A+ but not preferred
• Excel knowledge a must
• Excellent communication skills in verbal and written English

RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Establish and build knowledge of the products and services we offer
• Document and update customer records based on interactions
• Process returns when applicable
• Ensure that all orders are being handled timely
• Assure customer satisfaction by tracking progress of orders and shipment
• Provide instructions for returning products, issue RMA’s and shipping return labels when applicable.

Job Type: Part-time

Salary: $12.00 to $13.00 /hour

Job Type: Full-time

Salary: $12.00 to $13.00 /hour

Experience:

• customer service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance