Unity Technologies is looking for a Support Developer to join our Game Growth program and contribute to our studio partners success! The role will involve engaging and coordinating with internal and external teams to ensure integration of services, development of features, and scaling of games can happen smoothly.
About Game Growth: For indie creators with mobile F2P games, The Game Growth Program provides live mobile titles access to technology, resources, and funding to effectively scale their title. From acquiring and engaging players, to driving revenue through ads and IAP, studios partner with Unity to accelerate their game growth while maintaining your independence, intellectual property, and creative freedom. As a Support Engineer you will personally oversee and support many studio’s releases.
Responsibilities
- Understand the business opportunities we are trying to solve for games developers and publishers and present appropriate solutions
- Support POCs and trials with expert advice including platform training, event collection and other integration and onboarding tasks
- Support customers as they develop new games and instrument them for analytics and the wide range of live ops gaming services
- Feedback prospect ideas and comments to the product team to consider for product enhancements
Requirements
- Customer-facing, Technical Support or QA experience
- A proactive communicator, with people at all levels from commercial and technical backgrounds
- Game development in Unity and C# experience (mobile free to play experience a plus)
- Experience with SDK integrations, libraries and integration troubleshooting
- Autonomy and curiosity, the urge to understand how things work, experiment and find innovative solutions to challenging problems
- Ability to work in a hectic and exciting environment, under tight deadlines
About Unity Technologies
Unity is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.
The company’s 1,400+ person research and development team keeps Unity at the forefront of development by working alongside partners to ensure optimized support for the latest releases and platforms. Apps developed by Unity creators were downloaded more than three billion times per month in 2019 on more than two billion unique devices. For more information, please visit www.unity.com.
Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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