Come join our global Channel Operations & Programs team at Unity! We're looking for an operations professional with a desire to make a real impact in a growing team. As a key team member, you will help us to continue becoming an outstanding channel enabling organization.
As a Channels Operations Associate, you will be pivotal in crafting, maintaining, and optimizing processes to drive growth across Unity’s Channel programs. You will work closely with channel leadership, primarily the Manager of Channel Operations, and the Partner Operations Lead, to ensure that the entire partner sales process is adhered to accurately (from the creation of product selling rules, and sales quotations to coordinating with finance/relevant departments on orders in CRM, Order Management and Finance systems). You will also assist the Sales Operations team to collect and communicate feedback from partners and users.
What you’ll be doing
Analyze existing channel processes, and work with leadership to optimize and scale them, ensuring they are partner-centric and stay in sync with the Channel Program requirements.
Deliver strategic and operational support for Opportunity to Cash sales process using Salesforce.com to improve and maximize sales efficiency
Ensure data accuracy in CRM, Order Management and Finance systems and become a subject matter expert in our Partner Relationship Management software (PRM)
Provide daily support to the Sales and Partner sales teams and clients and partners to handle their inquiries, troubleshoot problems, or explain business processes/systems usage
On-board Resellers sales reps on the sales process
What we’re looking for
Familiar with Salesforce or other CRM systems
Understanding of business intelligence tools and processes
Proficiency in English
You might also have
Experience in program management
Experience using Partner Relationship Management software (PRM)
Experience in data tools such as Looker
Life at Unity
Unity (NYSE: U) is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity is the foundation upon which the world’s most powerful digital content is created. Specifically, Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.
In the fourth quarter of 2021, Unity had, on average, 3.9 billion monthly active end users who consumed content created or operated with its solutions. The applications developed by these creators were downloaded, on average, five billion times per month in 2021. For more information, please visit www.unity.com.
Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.
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