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Ubisoft's teams are driven by their desire to enrich the lives of players with original and memorable entertainment experiences. They give life to worlds, real playgrounds where the imagination can express itself freely, giving rise to moments of surprise, fun and adventure that also allow players to learn and discover themselves.

At Ubisoft, you have the opportunity to collaborate and grow with passionate and pioneering teams, all over the world. You will progress in a caring and inspiring environment in which you will push the boundaries of imagination and technology to create worlds that will fascinate our players.

Ubisoft Montpellier

Founded in 1994, Ubisoft Montpellier created Rayman, Beyond Good and Evil, Raving Rabbids franchises; has developed Ghost Recon, Assassin’s Creed and Just Dance brands, as well as Jade, UbiArt Framework and Voyager game engines.

Today, the studio is setting itself apart by developing the sequel to Beyond Good and Evil, an ambitious project with a playground the size of a solar system.

Located 15 km from the sea, less than two hours from Spain and mountain ski resorts, Montpellier is an innovative and daring city, recognized for its capacity for excellence in the fields of digital technology, health, sport, contemporary culture and academics.

As part of the development of the game Beyond Good and Evil 2, the Montpellier studio is recruiting a Lead Tools Support Specialist (M/F).

Job Description

As a Tools Support Specialist, you will be part of the frontline support team for the project. You will be both a generalist serving the project as a whole, and a specialist in the tools and workflows used by your content production team:

  • You will be faced with simple issues (level 1) on all workflows and tools used by production.

  • You will be faced with more complex issues (level 2) on the workflows and tools under your responsibility.

If you come from a sector such as SRE, QA, DEVOPS, IT software engineering/programming, if you love to be at the core of complex situations without clear solutions, if you are continually looking to expand and share your knowledge in a variety of subjects, if you love to optimize and develop workflows and tools, then this job is for you.

The role of the «Tools Support Specialist» is to increase the efficiency and productivity of the project as a whole, by using their expertise to improve methodologies and production tools, but also to provide newcomers with training and support.

You will be integrated into the content production teams according to your specialties and responsibilities while being under the responsibility of the project devops team.

Missions

  • Provide software technical support to production teams and resolve encountered problems in coordination with engineering teams

  • Support and train newcomers in the workflows and tools they will use

  • Write and maintain documentation related to your specialties

  • Identify internal conflicts in the daily life of content creators

  • Administer access rights to project resources

  • Develop the necessary tools and workflows to achieve your goals

Qualifications

  • Minimum 2 years experience in similar positions required. We are also looking for more experienced profiles.

  • Fluent English (oral and written)

  • Excellent interpersonal skills, kindness and a service-oriented approach to users

  • In-depth knowledge of software (scripting/debugging)

  • Good oral and written communication (drafting of documentation, training)

  • Excellent problem-solving skills

  • Excellent priority management and organisational skills

  • Pro-active

  • Keen learning ability

  • Familiar with bug tracking and project management tools, and test methodologies (Jira, Mantis etc.)

  • In-depth knowledge of software

The advantages that make the difference:

  • Strong appetite for IT and new technologies in general

  • Skills in object-oriented programming, web programming, or scripting

  • Familiar with content production tools (Photoshop, 3DS Max, Maya, Blender etc.) or game engines (Unreal, Unity, mod editors)

  • Previous experience in video games

Apply