Company Description
At Ubisoft Montreal, a preeminent developer of video games located in Montreal’s dynamic Mile-End neighbourhood since 1997, we offer a work environment unique in the industry for allowing you to build and cultivate games that are part of critically acclaimed, iconic AAA franchises of international repute.
When you join Ubi Montreal, you enter a community of passionate, extraordinary developers connected by their need to innovate, to be creative and to work with the latest technology. You’ll discover a world where employees enjoy constant career advancement, a supportive learning environment, and competitive compensation packages.
Job Description
The Live Games team helps Ubisoft's internal partners not only create a platform to host games, but also accompany a game throughout its life: before its launch (architecture design, technological R&D, tool recommendations, etc.) and after its launch (operations, reporting and measurement, 24/7 monitoring and administration, and incidents/request management).
As an IT Production Manager, you are responsible for implementing the best processes, methods and tools to ensure the quality of the pre-launch, launch and post-launch of a portfolio of Ubisoft games. In other words, you’re the champion of delivery, reliability, resilience and operational excellence of Ubisoft's online gaming infrastructure. You will help maintain a balance between the satisfaction of our partners and the health of the gaming infrastructure.
Responsibilities
- Manage, coach and guide the team in all daily tasks;
- Establish and maintain a roadmap of IT projects and strategies to continue to bring business value to our partners;
- Organizes and coordinates activities and resources in collaboration with team leaders and according to production needs;
- Verify service management processes (incident management, change management, problem management) and fill gaps to meet operational needs;
- Plan tasks to execute the budget (and quarterly reviews) and present them to managers and interested stakeholders;
- Help define deliverables for content, milestones and any related changes (new dates for milestones, etc.) and implement processes to resolve issues;
- Coordinate post-launch with production teams;
- Work on development plans to ensure that the team can support emerging technologies.
Qualifications
Education and relevant experience
- Bachelor's degree in computer science, project management, IT, business administration or equivalent work experience;
- 5 years’ experience in computer science (development or operations);
- Minimum 2 years’ experience in project management (Cascading, Agile or both);
- Experience working across organizational boundaries locally and globally is an asset.
Skills and Knowledge
- Knowledge of the movement and Dev-Ops principles in an Agile methodology and frameworks (Scrum and Kanban);
- Leadership and negotiation skills;
- Ability to make quick decisions to solve problems;
- Ability to work effectively in a rapidly changing or ambiguous environment;
- Ability to communicate and simplify information effectively with all levels of management;
- Highly organized and rigorous;
- Autonomy, curiosity, ownership, proactivity and pragmatism;
- Bilingual French and English (written and oral).
Additional Information
Skills and competencies show up in different forms and can be based on different experiences, that's why we strongly encourage you to apply even though you may not have all the requirements listed above.
At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.
