Ubisoft, a global leader in the video games and entertainment software industry, is currently seeking a full-time Finance Manager – Live Games Strategy for its Financial Planning and Analysis department. This individual will be located in San Francisco and report to the Director of Finance Analytics. This position will be responsible for financial forecasting and analytics driven directly by player behavior, focused on Live Game revenues (generated through in-game items or services) and Customer Support Contact Volume, for the Americas.

WHAT YOU'LL DO

Live Game Revenues

Work cross functionally to validate business assumptions, proactively identify risks and opportunities and develop a financial forecast for Live Game revenues:
Directly engage with Production studios to understand product roadmap, game strategy and player engagement/monetization mechanics
Collaborate and coordinate with Sales, Marketing, and other leaders to understand title potential, brand initiatives, competitive landscape and industry trends
Partner with game analytics team to maintain and improve a working model to forecast player acquisition, retention and monetization
Align with peers in Financial Planning and Analysis on the full game sell-through forecast for Live Games
Compile, track and analyze data to improve Live Game revenues forecasting accuracy:
Relative impact and timing of seasonal and special events
Relative impact and release timing of different types of in-game monetization features
Cohort-based trends in player behavior and activity
Prepare weekly / monthly reporting on Live Game financial performance and key player activity metrics, accompanied by analytical insights and actionable recommendations where relevant
Participate as a Live Games subject matter expert in business planning meetings; present forecast and key learnings to senior leadership

Customer Support Contact Volume

Forecast weekly and monthly contact volumes for customer support by channel, using the forecast for player activity as well as historical trends and key drivers for comparative titles
Compile, track and analyze events impacting volume - such as beta periods, promotions, free trials, content releases, seasonality – and integrate changing statistics into models to improve forecast accuracy over time
Collaborate with peers in the Financial Planning and Analysis team who are responsible for customer support and overhead cost estimation

WHAT YOU'LL BRING

Bachelor’s Degree in Finance, Accounting, Economics or related field required
Minimum 5 years of experience with business / financial analysis
Prior experience with video gaming, with a strong understanding of gaming product features and industry trends
Strategic and creative thinker with demonstrated analytical and modeling capabilities
Team player that can listen and communicate effectively across multiple stakeholders and client groups, analyze needs, find best practice solutions and build trusted networks to accomplish goals
Experience in analysis of consumer monetization a plus
Personality which thrives in casual, fun, yet demanding work environment
Action oriented individual who can visualize solutions and execute them efficiently and effectively
Strong written and verbal communication capabilities with emphasis on communication with senior management
Superior spreadsheet modeling and presentation skills with robust knowledge of Advanced MS Excel, MicroStrategy knowledge a plus

WHAT YOU'LL GET

Medical, dental, and vision coverage
Employer HSA contribution (with enrollment in a HSA eligible medical plan)
401k match
Paid vacation, holiday and sick time
Fitness, physical, and eSports challenge reimbursements
Rocket Lawyer online legal service membership
Paid parental leave
Paid time off to volunteer
Pawternity – paid time off to bond with a newly adopted pet
Sabbatical leave available after 5 years of employment
Generous discount on new Ubisoft games