At Ubisoft Bucharest, we create games that reach millions of people worldwide. We’re working with top global Ubisoft studios on projects that shape the entertainment industry. From Assassin’s Creed and Tom Clancy's Ghost Recon, to Watch Dogs, Just Dance and many others – join us in creating the next big titles in gaming.
Job Description
Your life at Ubi
The Information Technology Department of Ubisoft Bucharest is looking for an ERP Application Specialist to provide functional and basic technical support for the company’s internal ERP System for internal users located in our worldwide offices, on the Finance modules, as well as on Ubisoft’s Supplier Management System.
Your main mission:
Perform functional and basic technical analysis on the assigned support tickets and handle the communication with the users;
Collaborate closely with Support Developers to identify the best solutions for bug corrections/ developments in the requested deadlines;
Create working procedures, build-up knowledge database and functional documentation;
Provide trainings and step by step application utilization guidance for applications’ users.
Create SQL queries and request data updates in the database;
Perform regular system monitoring and data clean-up activities;
Qualifications
The professional value you bring:
Previous experience in IT or Accounting/ Finance, preferably around ERP systems;
Previous experience in Customer Support or a similar role
Basic SQL/ Oracle databases knowledge.
Understanding of Accounting principles is an advantage.
Analytical skills.
Good written and oral knowledge of English, French is a plus.
The personal value you bring:
Sense of ownership and responsibility on the job;
Innovative, curios and inquisitive
Ability to understand business processes and incorporate them in IT systems
Enthusiasm for learning new technologies.
Additional Information
What do we offer benefits wise?
Meal tickets with the value of 30 RON/day
Studio offered free days, confirmed on an annual basis for different events
WorldClass subscription
Access to private medical system and special subscription rates for family members
Life insurance
Specific financial support for different events in your life
Study leave
Christmas/ Easter celebration with a special gift
Partners’ discounts
Video games and consoles to borrow
Access to Ubisoft games via own Uplay account
Annual development opportunities and access to multiple career paths and technical certifications
Access to specialized training and books on various related skills
Opportunities for international mobility and assignments
Wellbeing program (including physical fitness, mental health, financial education and internal communities)
Hybrid work (from home/ from office)
Bookster (borrow books for free, delivered at home or in the office)
Free fruits and coffee in the office
On-site cafeteria with special discounts
Ubisoft bikes, free rental
Parking spaces for cars, bikes, motorbikes